
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Our sales associate was very pleasant to work with. He was also very knowledgeable. The whole experience wasn't as difficult as we've encountered with other dealerships. was also very knowledgeable. The whole experience wasn't as difficult as we've encountered with other dealerships. More
My experience has been very pleasant and satisfying, no pressure, and a joy to work with these two great guys. I would highly recommened this company to my friends and family. pressure, and a joy to work with these two great guys. I would highly recommened this company to my friends and family. More
I would advise any one looking for a new or used car to visit Coulter Cadillac on Camel Back. Our experience with this dealership was most pleasant. Very professional and courteous people to deal with. Our visit Coulter Cadillac on Camel Back. Our experience with this dealership was most pleasant. Very professional and courteous people to deal with. Our rep, Bill Jurczak was both professional and well versed on the model we chose. He made our transaction pleasant and my wife and I look forward to dealing with Bill for our next vehicle. More
Tom went above & beyond helping me set up my garage door openers. He arrived at my home early for his appointment and completed the work quickly. door openers. He arrived at my home early for his appointment and completed the work quickly. More
This is my review directly from yelp: Let's start by This is my review directly from yelp: Let's start by pointing out a few obvious things here.... because I hate when people write reviews and get mad This is my review directly from yelp: Let's start by pointing out a few obvious things here.... because I hate when people write reviews and get mad about things that exist no matter where they are. 1 - Buying a car sucks, period. It's always a depreciating investment, and usually a pain in the behind. 2 - Car dealerships and sales people are THERE TO MAKE MONEY. The odds of finding somebody that is willing to eliminate their bottom line to help you are slim. With that being said, I was in the market for a car... knew exactly what it was that I wanted, had money for the down payment and a trade in, and was just looking for the right deal. I had been to a few different dealerships, talked to a few sales reps - and in the end, I ended up purchasing my 2011 Sonata Limited from Coulter Cadillac. While I was test driving the car, I did notice that it pulled a tad bit... which ended up being a bigger problem for me than I had anticipated. Because of traffic, I was not able to take it on the highway. Once I finally did, which was the next day - I noticed that the car was shaking, bad. Luckily I know enough about cars to know it was related to the tires, rims, or some sort of an alignment issue. I can't lie.... the next week or so for me was a real headache. I was upset that I had bought a shaky car, and really just wanted it fixed. I had spent the next week driving up to Phoenix to get my car looked at. I was even given a loaner at one point in time. Every time my car was given back to me, I was told that it was fixed, and it was not. The last time was the charm, my car was picked up, and it is now back in my possession and working properly. Something else that kind of irked me during this experience was the issues with my interlock device. Yes... I have one in my car (thankfully it comes off in July). While my car was being serviced, I had NUMEROUS violations because of missed retests. Luckily, I have a good relationship with the guys that service the device on my car.... otherwise, I'd probably have to pay a $50 reset fine, and have the device on my car for somebody else's screw up. NOW... that I've done my "complaining" which was merely telling you the truth - I will say that the staff I was working with were very understanding and made it a point to take care of me, even AFTER my purchase. So yes, the things I had to deal with were a pain - but they could have happened to anybody.... and I could have been ignored and still driving a shaky car. BUT I'M NOT! Which is great... and I LOVE my car! I recommend going over to Coulter, despite my headaches. They will take care of you. More
I rated this dealership with mostly 5s because they were really easy to work with. Bill, our salesman, never pressured us in to making any decisions. From the time I got to the dealership to the time I left really easy to work with. Bill, our salesman, never pressured us in to making any decisions. From the time I got to the dealership to the time I left was about 2 hours. This was the best car buying experience I have ever had. Thank you Bill! More
I went into service to replace some cadillac emblems on my husbands Escalade and Ed Stralko was great. After a left there I had some lights come on regarding stability and brakes on my dash. I called Ed a my husbands Escalade and Ed Stralko was great. After a left there I had some lights come on regarding stability and brakes on my dash. I called Ed and he was amazing helpful. He sent out a tech to meet me right away and although the tech could not help me, it was great. I brought in the next morning and he got it right in and fixed within 30 minutes. I was very happy with Ed's service and will be back in when needed. Thanks, Dawn Alexander More
After I was involved in an accident, I decided to bring my vehicle to Colter Cadillac in Phoenix, AZ. I chose to use their body shop since I have used their Service Center in the past for regular maintenan my vehicle to Colter Cadillac in Phoenix, AZ. I chose to use their body shop since I have used their Service Center in the past for regular maintenance on my vehicle and have had a positive experience with them. All I can say is WOW! My body shop advisor, Bob Westerholm, took care of me from the very beginning to the end with the customer service care that far exceeded my expectations. At first I was skeptical if my vehicle would ever look like new again. I have an 09' Pontiac G8 GT with many aftermarket additions to it which were damaged in the accident. The passenger side of my vehicle was damaged from the front to the rear bumper including my aftermarket wheels. During the time my vehicle was being repaired, Mr. Westerholm contacted me several times to keep me informed on the progress of my vehicle. My vehicle was complete in about two weeks and it looked like my vehicle was never in an accident! The color matching of the paint used was an exact match with no color differential at all, my aftermarket 20" wheels were repaired and put into specs so I have no vibrations when I drive. Also the body work was done to perfection! I don't know how their body shop was able to do it...but they did with flying colors! Much kudos to Bob and his crew! Colter Cadillac is a reputable body shop which provided me with great service and I highly recommend to bring your vehicle here if any work needs to be done as the service and the quality of work is top notch. Thank you Colter Cadillac and Bob Westerholm for making my experience with your location one I will never forget! Anthony D. More
Marc was responsive and knowledgeable. He followed up to make sure all my questions were answered after purchase. He was excellent to work with and very professional. His work made the experience easy. make sure all my questions were answered after purchase. He was excellent to work with and very professional. His work made the experience easy. More