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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,210 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,210 reviews

October 07, 2023

Cracked tail light lens first noted 1 week after purchase. Replaced with no argument at no charge to me. That support is priceless. More

by jllaucala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Coulter Cadillac Buick GMC responded

Thank you for your review..We try hard to always provide great service. Kind regards, Paul Glans GM

October 06, 2023

Skylar Polk and Will Lane were perfect. Skylar was patient and informative when showing us our Buick Enclave. So many new options we had never seen but now we know about all of them. Thank More

by Mare
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Lane, Skylar Polk
Oct 07, 2023 -

Coulter Cadillac Buick GMC responded

We are proud to have both Skylar and Will on Team Coulter. Enjoy your Enclave. Please reach out if anything is needed. Regards, Paul Glans

October 05, 2023

Tom Iles, Mark Martino, and Will Lane were excellent in helping us with our Buick purchase. In fact, we came back three days later and bought a second Buick. They were patient answering any questions we More

by Mike and Dawn S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Iles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Martino - 5 stars; Will Lane (Finance) - 5 stars
Oct 05, 2023 -

Mike and Dawn S. responded

The Coulter team we worked with (Tom Iles, Mark Martino, and Will Lane) were second to none in their knowledge, understanding, patience, professionalism, and attention in the purchase of our new Buick.

October 04, 2023

The best part of the dealership was samantha marciniak. She was why I decided to look at the car. Such an outgoing personality Really a genuine person. She didn't rush me or call me every 5 seconds houn More

by Kdsafe44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Marciniak, Dave Smoker
Oct 04, 2023 -

Coulter Cadillac Buick GMC responded

Thank you, Sir. You were also "GREAT" to deal with!!!! We so much appreciate your business. Kind regards, Paul Glans GM

October 03, 2023

Paul Glans resolved our issues with our vehicle as promised. It was a rough start, but now I'm a very satisfied customer. Thank you again Paul. More

by lukesr
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Rogge
Oct 03, 2023 -

Coulter Cadillac Buick GMC responded

Thank you for this review...I'm happy that all is good. Enjoy:) Paul Glans GM

September 30, 2023

Excellent service and attention from Bill Durst. He found what we were looking for and there was no pressure to purchase a car either. More

by Frankmilano78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Coulter Cadillac Buick GMC responded

We so much appreciate your business, and thank you for taking the time to write this review. Paul Glans GM

September 25, 2023

Samantha is very good at her job. Not your typical car sales person. Very resourceful and professional. She really knows her dealership and brands well. She understands the true impor More

by butlercouple515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Marciniak
Sep 26, 2023 -

Coulter Cadillac Buick GMC responded

thank you so much for taking the time to write this review. We are proud of Samantha and that the job that she does for us. Enjoy your beautiful new vehicle and please contact us if anything is needed. Paul Glans GM

September 22, 2023

There was a reason I chose to come here to trade my car. The service Jessie Otanez provided was top notch. Not only was he friendly and courteous when I was indecisive, he was understanding. With his guidan More

by marlenauncaged
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Otanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Smoker
Sep 23, 2023 -

Coulter Cadillac Buick GMC responded

Thank you for your business and taking the time for writing this review. We are proud to have Jesse and David on TEAM COULTER! Paul Glans GM

September 13, 2023

Bill Durst was extremely professional, knowledgeable about his product and efficient! He found what I wanted and delivered in less than 24 hours. More

by Tmellino1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Smoker, Michael Anderson
Sep 14, 2023 -

Coulter Cadillac Buick GMC responded

We are fortunate to have Bill Durst on our "TEAM". Thank you for your business and your kind words, Regards, Paul Glans GM

September 12, 2023

Customer service was above and beyond expectations. Dureen Olson made our purchase smooth and easy. Will Lane also made sure we had all the info we needed about service & warranties. More

by junelatt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dureen Olson Sales--Will Lane Service/warranty
Sep 13, 2023 -

Coulter Cadillac Buick GMC responded

Thank you for your business and your kind words. Paul Glans GM

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