Coulter Cadillac Buick GMC

My husband and I found our Cadillac online. We visited the dealership to test drive it and were met by Bill Jurczak. Extremely friendly and courteous. No high pressure sales tactics. He gave us a thoro the dealership to test drive it and were met by Bill Jurczak. Extremely friendly and courteous. No high pressure sales tactics. He gave us a thorough print out of the vehicle before we left. We visited another dealership right after but it was a lack-luster experience. We returned to Colter after talking to Bill a couple of times on the phone and purchased the car two days later. The only issue which led to a (4) on quality was that after we got the car home, we noticed a few things did not work (power mirror and rear air-conditioning). However, Bill answered his cell phone after hours that same night and reassured us that Coulter would take care of it. He set us up with Ed Stralko, who was extremely helpful and accomodating. He arranged our loaner car for us and the issues were fixed that same week. All in all, a very good experience in dealing with Bill, Ed and Josh who knocked a few bucks off of the price of the car and handled our final paperwork. More

Tom called in the morning to come out to set up the remote for the garage door opener. He showed up within 30 minutes & was friendley & efficient! Thank you again Tom!! remote for the garage door opener. He showed up within 30 minutes & was friendley & efficient! Thank you again Tom!! More

Marty was recommended to us by a family member. We were not disappointed. He was extremely professional, knowledgeable and workable. Mike was also professional and did a very good job explaining the paym not disappointed. He was extremely professional, knowledgeable and workable. Mike was also professional and did a very good job explaining the payment options available to us. Overall the experience was excellent and we love our new Cadillac! More

Roger was very helpful from the beginning of making an appointment with him to the end of going over the features, once again, before driving off the lot. He encouraged us to contact him for anything we n appointment with him to the end of going over the features, once again, before driving off the lot. He encouraged us to contact him for anything we needed. Debbie was very friendly and had all our paperwork ready to sign when we returned to pick up our vehicle. More

I purchased my vehicle used (sorry pre-owned) from Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away ex Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away extremely pleased. Today I had a couple of small electrical issues. Ed got me in right away. He arranged for a loaner saying with having to order parts the repair may take most of the day. The job was done quicker than expected and was better than expected. Ed even had someone buff out a few minor scratches that I had on the nose of the car. Ed has always gone out of his way to provide excellent customer service and has definitely gained my business for Coulter in the future. Thanks Ed! More

All of your staff worked professionally and quickly to repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank you!! More

We had a wonderful car buying experience with Derek and Dennis. My husband and I were dreading buying a vehicle from a dealership based on previous experiences. Coulter Cadillac exceeded our expectations Dennis. My husband and I were dreading buying a vehicle from a dealership based on previous experiences. Coulter Cadillac exceeded our expectations and we are grateful for the superb customer service. Tom and Roxanne Genovese More

We have dealt with Coulter in Phoenix since 2002.....we have purchased so many Cadillacs that we have lost count..Dureen is so professional and knows by this time what we like . We keep coming back becau have purchased so many Cadillacs that we have lost count..Dureen is so professional and knows by this time what we like . We keep coming back because of Dureen.....Linda and Steve Mayher More

My wife and I had been looking for a used vehicle online when we came across Coulter Cadillac and decided to check them out. When we arrived at the dealership we were immediately greeted by a friendly sale when we came across Coulter Cadillac and decided to check them out. When we arrived at the dealership we were immediately greeted by a friendly sales rep. who introduced himself as Bill. Bill was very welcoming and down to earth. He made our buying experience simple and enjoyable. Thanks again Bill we love the Mini Cooper. More

We originally visited Coulter Cadillac in July 2012 on our way back to Tucson from a trip out of state. We were very pleased with the sales staff and their new and used selections, however, we did not bu our way back to Tucson from a trip out of state. We were very pleased with the sales staff and their new and used selections, however, we did not buy a car on our first visit. Since we live in Tucson, we did try to buy local, but the dealerships in Tucson (VW, BMW, Toyota, Cadillac, Kia) didn't measure to the attention, friendliness, fairness of deal/trade, that we had already experienced at Coulter with Bill Jurczak. We contacted Coulter, via email, after visiting their website and finding a car that met our needs, a 2011 CTS Sedan. Bill Jurczak was very responsive and upfront from the getgo, we knew exactly what to expect upon our arrival. When we returned to Coulter in early September 2012; Bill had the car we were interested in parked and shaded for our test drive. We test drove the vehicle and were very happy with it and ready to buy, but then the unexpected happened - there was another car on the lot that we couldn't resist, a 2012 CTS Station Wagon. They offered us a very fair price on our trade and honored their internet sales price on the vehicle, no hidden costs. It was a deal made in heaven! Bill provided the ins and outs of the vehicle along with warranty information. Once the paperwork was prepared, we then interacted with Mike Kemp, their financing manager, a very good experience. They were able to match our Credit Union financing, which was a huge plus!!! Mike spent quality time with us ensuring paperwork, warranty info, and other optional benefits were discussed and met with ease. It was a pleasure working with Coulter on our vehicle purchase, they really know how to conduct business with no run around. We highly recommend this dealership for your car buying needs. We will not hesitate to make the 90 minute drive to Coulter to do business with them in the future. More