
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Roger Farney was very helpful through email. He linked us to the type of Cadillac we were interested in and followed up with timely email and phone responses. When we visited the dealership, Bill Jurczak us to the type of Cadillac we were interested in and followed up with timely email and phone responses. When we visited the dealership, Bill Jurczak could not have been more helpful. He did not pressure us at any time and provided all information we requested as well as information on the vehicle we eventually purchased as well as the warranty. He arranged to have the vehicle detailed before we took possession which was excellent. Debbie Niles very efficiently completed the financial paperwork and clearly explained each paper needing a signature. We returned a couple of days later after the weekend to pick up the vehicle and Bill was there to help us with everything. Bill was an excellent person with which to deal regarding purchase of a newer Cadillac. He would have been just as helpful if we had not purchased. Bill asked us to call him if we had any questions or needed any information regarding the vehicle or warranty. More
Roger Farney was the most professional and knowledgeable sales representative I have dealt with in 30 years of buying new cars. Deborah Niles was very good also. She was courteous and professional and also sales representative I have dealt with in 30 years of buying new cars. Deborah Niles was very good also. She was courteous and professional and also very quick. More
This was my first purchase from Coulter; bought a 2012 Buick Lacrosse. I am happy with the quality of the car. I hate buying cars and I hate being with car dealers - sorry, but 50 years of car buying his Buick Lacrosse. I am happy with the quality of the car. I hate buying cars and I hate being with car dealers - sorry, but 50 years of car buying history produced that. My experience with Coulter was excellent from initial contact [internet] through purchase and driveaway. John Harrell was a comfortable and professional sales presence throughout the process, which we accomplished in little over 24 hours. Mike Kemp made the tedious financial side move quickly, yet with attention to detail. I will direct friends and business associates to John and Coulter. Mr. Coulter - I too am in a service business and know the value of putting the buyer before the sale. Congratulations on what you have accomplished. Paul Fleming, Scottsdale [AZ] More
Both Debbie Niles and Dureen Olson were very professional and knowledgable. They made sure we were completely comfortable with the details of the sales transaction and the 2012 GMC Terrain we purchased. Debb and knowledgable. They made sure we were completely comfortable with the details of the sales transaction and the 2012 GMC Terrain we purchased. Debbie was an expert in completing the paperwork and Dureen was an expert at showing us all of the Terrain's bells and whistles! Both of these women are so qualified and I will refer them to anyone wanting a new/used vehicle. More
Used the roadside assistance for the first time and was very happy. Tom should up fast and was very nice and helpful. He had me on my way in no time. Thank you! very happy. Tom should up fast and was very nice and helpful. He had me on my way in no time. Thank you! More
Today I purchased my 2nd car from Coulters Cadillac and I had just the most enjoyable experience , just like I did the first time ! Deborah Niles worked with me again ( just love her ! )as well as Dureen thi had just the most enjoyable experience , just like I did the first time ! Deborah Niles worked with me again ( just love her ! )as well as Dureen this time & they both outdid themselves to make sure that I got everything I wanted! Great price and a great interest rate also......they always give more than 100% and I'll will be coming back when this one's paid off for a new car again ! Thanks Coulters !!! :) More
I had an alarm issue on a car bought elseware, E said bring it in and we will look at it. 20 minutes later my car was returned to me done. Ed was extremely helpful and knowledgable, besides being courteo bring it in and we will look at it. 20 minutes later my car was returned to me done. Ed was extremely helpful and knowledgable, besides being courteous. Thank You Ed and Coulter team More
The sales staff were very professional and made us feel that we were not just purchasing a used car but an investment in the future for the next 5 years. The experience was very easy and didn't feel any " that we were not just purchasing a used car but an investment in the future for the next 5 years. The experience was very easy and didn't feel any "Byers remorse" More
John did ever thing I requested. Debbie answered all my questions and did not push items I said no to. Jahn also did not call (as I requested), John used the internet - Perfect in my way of life questions and did not push items I said no to. Jahn also did not call (as I requested), John used the internet - Perfect in my way of life More
John's politeness and straight forward persona over the telephone was what led us to Coulters. When we arrived we were treeated and welcomed warmly. We said what kind of car we were looking for and was sh telephone was what led us to Coulters. When we arrived we were treeated and welcomed warmly. We said what kind of car we were looking for and was shown what was available. John said it was his job to make our experience at Coulters the best buying experiendce ever and he suceeded. We have purchased many cars in our life time and this experience was the best ever. We will tell our friends if they want a Cadillac treatment - go to Coulter's Cadillac - they live up to their name. More