Coulter Cadillac Buick GMC

September 13, 2013 Last Thursday, September 5 my September 13, 2013 Last Thursday, September 5 my wife,I Retha and I went to Coulter Cadillac in downtown Phoenix Arizona to look at the Cadillac SR September 13, 2013 Last Thursday, September 5 my wife,I Retha and I went to Coulter Cadillac in downtown Phoenix Arizona to look at the Cadillac SRX. We had arranged a meeting with salesman John Wacker. John was very helpful and showed us a number of vehicles in different colors and with different equipment. We decided on a white 2013 SRX. And proceeded to buy the vehicle negotiating with the Cadillac general manager Paul Glans. John was very helpful during the entire procedure. It was a very hot summer day and after the car was cleaned up John proceeded to show us the vehicles equipment and how to adjust it while standing outside in the blazing sun. He went beyond what was expected. Also since the purchase he has been very helpful in answering questions and providing other help and advice. We both were very pleased with the whole experience. We traded in a 2008 DTS and settled on the SRX after riding in a friends ATS which was not as good a ride. We like the new SRX and I have jokingly said the RX in SRX has cured the itch I had for a new vehicle. Dess Chappelear 13837 Oak Glen Drive Sun City West,Az 85375. glance More

We gave the rating of "great" and that we certainly would recommend Coulter and especially Bill Jurczak because all of our needs and questions have been answered. We dropped by Coulter and e certainly would recommend Coulter and especially Bill Jurczak because all of our needs and questions have been answered. We dropped by Coulter and explained what we wanted, he found it, made all the corrections we wanted, delivered the car. The paper work on a purchase is usually tedious but Bill made it easy and not difficult at all. More

Great service from John Wacker, Paul Gans & Michael Kemp!! Friendly, no hassle, great price, quick service from all depts! They were able to arrange an immediate detail & inspection on a new car that a Kemp!! Friendly, no hassle, great price, quick service from all depts! They were able to arrange an immediate detail & inspection on a new car that arrived that arrived in hours! Thanks to the service dept too! I made a deal & took delivery within hours! Coulter is excellent & I would buy from them again! More

This was the best experience I have ever had purchasing a car. It was simple, well informed, and the sale was executed in a quick efficient manner. I was pleasantly surprised. Glenn was a wealth of informati car. It was simple, well informed, and the sale was executed in a quick efficient manner. I was pleasantly surprised. Glenn was a wealth of information. He really listened to our needs and matched us with a beautiful car. He made the process of buying a car seamless. I love this car! More

Allen Hall and Paul Glans make buying and leasing a new car a "snap!" They are quick, professional and always right on the money! Working with these two consummate professionals take all the anxiety abou car a "snap!" They are quick, professional and always right on the money! Working with these two consummate professionals take all the anxiety about buying or leasing a new car away! They are delightful to work with! I would use them and their expertise every time! More

I entered the dealership expecting to be pounced upon by a salesperson and was pleasantly surprised to find Marty Katz. I had purchased my previous car from Marty so I knew what to expect. He is an absolute a salesperson and was pleasantly surprised to find Marty Katz. I had purchased my previous car from Marty so I knew what to expect. He is an absolute pleasure to work with. He provides all of the information you need to make a well informed decision. He also knows when to step back to provide you the time to make a decision. The entire process was very painless. Usually there is too much back and forth between you, your sales person and the manager to come to a financial agreement. This was a different. I told Marty what I expected to pay and what I was looking to get for my trade-in and extremely surprised when the whole process took about 10 minutes to negotiate. It was also very refreshing not to be pressured to purchase additional items by the finance manager. Hats off to Marty Katz, Paul Glans and Mike Kemp for making my car buying experience at Coulter Cadillac a pleasurable experience. Linda Stone More

It was my first time buying a car and Mr. Hall was extremely helpful. I was very specific on what I wanted and he found the perfect car I was looking for. Mr.Hall went to a lot of trouble to find this extremely helpful. I was very specific on what I wanted and he found the perfect car I was looking for. Mr.Hall went to a lot of trouble to find this Nissan Altima for me and when it was missing a floor mat, he obtained a whole new set. When i picked the car up at the dealership, he spent a lot of time showing me all the specific functions of the vehicle. It was a real pleasure to work with someone like Mr.Hall on my very first car purchase. More

Awesome staff! For the first time in recent memory, I actually had a decent car buying experience. Roger listened to my car needs and showed me what options I had, given my needs and goals. Mike helped actually had a decent car buying experience. Roger listened to my car needs and showed me what options I had, given my needs and goals. Mike helped me thru the financial with ease and explained the transaction honestly and coherently. It was a pleasant change from my past experiences. More

Alan did an excellent job as usual following up on getting my gate opener programmed on my 2013 Escalade EXT. Tom Munoz came out and was extremely helpful getting the right person on the phone to pro getting my gate opener programmed on my 2013 Escalade EXT. Tom Munoz came out and was extremely helpful getting the right person on the phone to program my opener for my subdivision gate. Talk about a difficult process that because of Tom and his knowledge (and patience) made the experience painless. Coulter Mobile service is fantastic and better than my Mercedes experiences. The quality of the car is not what sets the Cadillac brand apart it is clearly the above and beyond service and follow through. Once again Alan Hall saves the day.... The Ochser Family Love's Alan Hall...... More

The service was good from the beginning, we were greeted kindly at the door by the sales person and from then on the experience of purchasing a new vehicle went smoothly. We were given test drives of two kindly at the door by the sales person and from then on the experience of purchasing a new vehicle went smoothly. We were given test drives of two vehicles and we quickly settled for a certified preowned model which was in excellent condition. The financial arrangements were swift and efficient and I was able to drive my newly acquired vehicle home on the same day. I would recommend this dealership to all my friends. Claudio More