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Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,191 reviews
We received excellent service from Mark Owens and Will Lane. Great reps of the Coulter dealership . We purchased a Canyon Denali and were so pleased with the entire experience. Lane. Great reps of the Coulter dealership . We purchased a Canyon Denali and were so pleased with the entire experience. More
Great service. Very very nice salesman and General Manager. Will buy again at this dealership Very very nice salesman and General Manager. Will buy again at this dealership More
The dealership and everyone that we interacted with was great! We are visiting from out of state we were so great with the interaction we had at the dealership. great! We are visiting from out of state we were so great with the interaction we had at the dealership. More
Andrew is the best! Not only was Andrew approachable, he was also professional, very patient, kind and went over all options with us. Not only was Andrew approachable, he was also professional, very patient, kind and went over all options with us. More
We have bought 3 cars in a row from Coulter. Mark Owens on the GMC lot was super relaxed and it was a low pressure environment. We found a fair deal with little back and forth. Our most rece Mark Owens on the GMC lot was super relaxed and it was a low pressure environment. We found a fair deal with little back and forth. Our most recent purchase was a used Audi that was in great condition. I later found out that the tires had some dry rot on the interior side that was hard to see unless you were at a tire store. I told Coulter about it and they reimbursed me for the two tires that had some issues. Buying a used car is never perfect, but if the dealer is trustworthy and committed to making it right, it makes it a lot better experience. More
We recently purchased a new GMC Sierra 1500 Elevation from this dealership and were extremely impressed with the complete experience. From the moment we walked into their showroom until we drove away wi from this dealership and were extremely impressed with the complete experience. From the moment we walked into their showroom until we drove away with our new truck was awesome. Our sales consultant was very informative, transparent and most pleasant to work with. We had ample time to ask questions and felt very comfortable with each answer throughout the purchase process. Everyone was genuinely kind and courteous. This dealership is top notch! More
Nice dealership and showroom. My sales consultant showed me a variety of Buick Envisions I was looking for. She rode with me on a test drive, and explained the various features, a My sales consultant showed me a variety of Buick Envisions I was looking for. She rode with me on a test drive, and explained the various features, and operations. The finance manager explained finance options and reviewed the paperwork,payments,warranty and service plans included. My sales consultant walked with me to the service department right across the street, and introduced me to the service manager. I got a cup of coffee too, while she got the keys. After the service department washed the vehicle, put temporary license plate on, gave me 2 sets of keys and my copy of the contract and paperwork.. They were very professional and courteous. More
I contacted other Cadillac dealers in Tucson/Phoenix area in March/April 2023 and none of them wanted to take my preorder for a 2024 Cadillac Lyriq. My son found Dureen, and she called me and took my order. in March/April 2023 and none of them wanted to take my preorder for a 2024 Cadillac Lyriq. My son found Dureen, and she called me and took my order. She was very helpful and kind! I’m so happy with my new car! More
I cannot say enough good things about my 2024 Escalade Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communica Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communication with me, and was very pleasant to work with. This is my second Escalade, and I can unequivocally guarantee my future purchases will be with Bill as well. Not to mention, the stable of Customer Service trophies in Bill's office says it all! General Manager Paul Glans even weighed in on some decisions on my trade-in, which they fully honored, and made the entire experience first class...HIGHLY recommend Bill and Coulter. More
Took my GMC here for service because a message appeared that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, drove away less than 10 minutes down the road white smoke appears, i turn back around and take it right back. The attendant i was working with Allan has me wait while they have someone re-check it, he comes back in about 15 mins saying "bad news" something about a piston and overall i need a new engine, after i just literally paid over 1k for a supposedly fixed car. AVOID THIS GMC SERVICE CENTER AT ALL COSTS!!!! More