
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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As usual a quality experience with the used car Mgr Tom Iles and Cody Holliday, top notch. Iles and Cody Holliday, top notch. More
We found our salesperson, Bill Durst, to be completely professional, courteous and helpful. He answered all of our questions and when we arrived at the dealership, he provided us full details about the v professional, courteous and helpful. He answered all of our questions and when we arrived at the dealership, he provided us full details about the vehicle. It was an excellent and we would certainly recommend Bill Durst to anyone who is looking for a knowledgeable professional to assist with the purchase of a new or used car. Thank you so much. We are very pleased with our purchase! More
Nick L stepped in short notice on a Sunday and helped me complete my purchase. He had me come back Monday for a complete review of all the features of the Hummer SUV complete my purchase. He had me come back Monday for a complete review of all the features of the Hummer SUV More
We were very pleased with our experience dealing with Coulter Cadillac. They lived up to everything that we agreed on in our negotiations. We were especially pleased with our salesperson, Bill Durst, ve Coulter Cadillac. They lived up to everything that we agreed on in our negotiations. We were especially pleased with our salesperson, Bill Durst, very nice and professional gentleman. Top notch salesman. We would highly recommend recommend this dealership! More
I had a great experience at this dealership. The salesperson was friendly, knowledgeable, and made the entire process smooth and stress free. I got a great pickup at a fair price. It was the eas The salesperson was friendly, knowledgeable, and made the entire process smooth and stress free. I got a great pickup at a fair price. It was the easiest auto purchase I've ever made at a dealership. I would definitely recommend them to other buyers. Friendly and great sales service. More
Fantastic selection of cars, helpful and knowledgeable staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! More
From my first phone call to the dealership, and meeting our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product knowledge and were unable to help us. Bill found our dream ride in his inventory, and worked together with us to make the sale happen. At first the finance companies quoted a high interest rate. Bill did not accept the rate that was quoted, and fought for us with his GM, bringing the rate down to an acceptable level. He was able to answer to our satisfaction all of our questions and eased our doubts. He never asked us or pushed us for the sale, but he had the right car at the right price, and earned our business. It was amazing to see all the awards above Bill's desk which were well earned with years of experience and customer service. We highly recommend Bill and his sales team at Coulter Cadillac! More
A Journey to Exceptional Customer Service From Disappointment to Delight My first visit to Coulter was a bit disappointing due to poor customer service. However, I am not one to give up easily. I Disappointment to Delight My first visit to Coulter was a bit disappointing due to poor customer service. However, I am not one to give up easily. I decided to share my experience with the management team, hoping for a resolution. To my surprise, they were very receptive to my feedback and encouraged me to give them another try. Determined to give Coulter another chance, I returned for a second visit. It was during this visit that I truly experienced the exceptional customer service that Coulter is renowned for. From the moment I walked in, I could see the difference. The staff was attentive, friendly, and genuinely interested in helping me find the right vehicle. Nicholas Lopez, in particular, stood out. He handled my case with the utmost professionalism and care. Nicholas understands the importance of follow-through and follow-up, ensuring that I was satisfied every step of the way. His dedication to providing great customer service restored my faith in Coulter. I am now a proud owner of another GMC Canyon from Coulter, marking my second purchase with them. The entire process was smooth, efficient, and most importantly, pleasant. Nicholas's efforts did not go unnoticed, and I am grateful for his assistance. Thank you, Nick, and thank you, Coulter, for proving once again why you have the best customer service in the industry. My journey from disappointment to delight is a testament to your commitment to customers. More
I retired from the Car Business after 20yrs. I contacted Coulter asked for a Sale Mgr. Kyle Stevens handled my Sale via Phone, we purchased sight unseen. Kyle was very professional, respecful an I contacted Coulter asked for a Sale Mgr. Kyle Stevens handled my Sale via Phone, we purchased sight unseen. Kyle was very professional, respecful and courteous. After we agreed on terms he asked Andrew to reach out and set a time for delivery. Arriving we were greeted by Andrew and we spent over 2hrs going over our NEW to us Certified Pre-Owned 2022 XT6. Very knowledgeable, professiona and courtesy. We then were welcomed by "Will" in Finance he answered all our questions disclosed everything properly and I purchased a 72/72 GMP Ext Svc Contract. Ther entire experience could not have been any better, thank you so much. Yvette & Willie Lass More
Our third purchase at Coulter. Professional sales staff (Dureen Olson was great to work with/really knows her Buick/Cadillac products. Sam in the service department is great. Hi Professional sales staff (Dureen Olson was great to work with/really knows her Buick/Cadillac products. Sam in the service department is great. Highly recommend Coulter (dealership is over 100 years of age in Phoenix) More