Corwin Toyota Colorado Springs

Great experience overall, quick, kept me informed as we progressed, worked on different options to get me in the car I was looking for at the price I was looking to pay. progressed, worked on different options to get me in the car I was looking for at the price I was looking to pay. More

Routine Oil Change and Tire Rotation I generally do not make comments or provide ratings. I have dealt with many service departments over my 30+ years as an automobile owner. Without a I generally do not make comments or provide ratings. I have dealt with many service departments over my 30+ years as an automobile owner. Without a doubt, Mr. Bailey has provided the best service. I like the concept of dealing with one particular service department gentleman each time I visit Liberty Toyota. I just happen to be the fortunate, Mr. Bailey is my serviceman. OUTSTANDING SUPPORT, if this gentleman is not the manager, he should be the next person in-line to be the manager. Other service departments should mimic Liberty Toyota, Outstanding! More

Noe Perez was an excellent salesperson. I considered him a friend by the end of the day. Everyone was great and made the process very easy and enjoyable a friend by the end of the day. Everyone was great and made the process very easy and enjoyable More

Horrible experience with Finance office Worked with a fantastic Internet Salesman, Dan Hill, over a few week period of time to purchase my 2019 Camry Hybrid in September 2019. It was a plea Worked with a fantastic Internet Salesman, Dan Hill, over a few week period of time to purchase my 2019 Camry Hybrid in September 2019. It was a pleasure to work with Dan over the phone, email, and in person; he is a truly professional Salesman and his first priority is the customer. Unfortunately, my experience with the dealership was very negative due to the Finance department. My deal was a complete Cash deal with no trade-in but after the deal was finalized i was kept waiting to get into the Finance office for over 2.5 hours for what took a few minutes for me to sign documents and write my check. I own 4 other Toyota vehicles because of their quality and value but have purchased only 1 of them in the past at this dealership due to concerns. Another example of poor customer service on my deal was a proposal for my 2012 Honda Hybrid as a potential trade-in, i was offered only $2,500 for a vehicle in good shape - 1 day after this i listed my used Hybrid and in less than 24 hours I was able to sell it for $7.500! I was hopeful after all these years that the management at this dealership would make necessary changes to compete with the dealerships in Denver by being honest and working on their poor customer service. More

We bought a 2020 4Runner TRD and couldn’t be happier with how our sales rep, Don Peterson, treated us. Knowledgeable, patient, and kind, he helped walk us through the modifications we wanted and our truck su how our sales rep, Don Peterson, treated us. Knowledgeable, patient, and kind, he helped walk us through the modifications we wanted and our truck surpassed our expectations! More

Excellent Service Gary Haines is always great. He's very professional and always helpful. I can call him directly anytime to schedule an appointment. I always receive g Gary Haines is always great. He's very professional and always helpful. I can call him directly anytime to schedule an appointment. I always receive great service from Gary. More

Adam was so helpful and kind. Made my first experience here amazing. I will definitely be back. I have nothing but nice things to say about all of the employees. here amazing. I will definitely be back. I have nothing but nice things to say about all of the employees. More

Very pleasant and helpful sales lady After my car was totalled earlier in the week, I had spent 4 days in a row on a search for a replacement vehicle. I had visited 5 different dealers a After my car was totalled earlier in the week, I had spent 4 days in a row on a search for a replacement vehicle. I had visited 5 different dealers and was very weary of obnoxious salesmen. When I walked into Liberty Toyota I was pleasantly surprised and very much encouraged to be helped by a friendly helpful female salesperson. Jana was such an encouragement after a very exhausting past 4 days dealing with guys who were more interested in making a sale than actually helping me. She even found a tape measure so we could measure the back of the Rav4 to see if bicycles would fit, and also was willing to have the previous owner who traded it in contacted to see if they ever had cats in the vehicle because of my husband's asthma brought on by cat dander. More

Paul Reed provided his usual outstanding service. Best service representative I’ve ever experienced! I enjoy coming to Larry H Miller for the fast friendly service and convenient location to my home! service representative I’ve ever experienced! I enjoy coming to Larry H Miller for the fast friendly service and convenient location to my home! More

Proved themselves to be untrustworthy Took my car in for airbag recall. Service time was reasonable and the people were friendly and polite. Everything seemed to be going well until the en Took my car in for airbag recall. Service time was reasonable and the people were friendly and polite. Everything seemed to be going well until the end. At that point the service adviser came to tell me the car was almost ready but that they'd given me a complimentary inspection and there some things of concern he wanted to share with me. Most of them were ridiculously expensive items of maintenance such as replacing the air filter. However, the one that really concerned me was being told that my water pump was leaking and it was important to have it replaced. Now, I have an old car. It has 160,000 miles on it and is 15 years old, but it runs great and is far "younger" than other Toyotas I've owned. I told the adviser that I'd think about it and after I left I drove over to an independent shop that's earned my trust over the years. They looked at the water pump and told me that there was not only nothing wrong with it, there were absolutely no signs of any problems that would give someone the idea there might be a problem. I thanked them and drove the car home. This was an experience so typical of car dealers that I've experienced in my life. I went to Larry Miller Toyota because of the recall, but had had negative experience with their sales department in the past. While they sell the best made cars in the world (and I've had everything from Chevy's to Mercedes and have no doubt Toyota is the best), I'm very wary of whether their service is trustworthy. I'll give them 3 stars to be fair, but that's probably generous given what they did. More