Corwin Toyota Colorado Springs

I have always rated trading cars as being akin to taking a dose of castor oil (and if you have never done that, with or without, orange juice)then you are surely from the younger generation! Fully armed and a dose of castor oil (and if you have never done that, with or without, orange juice)then you are surely from the younger generation! Fully armed and prepared to do battle, I approached my meeting with Ken Rugerra with reluctance, even though he had initiated the relationship through a prompt phone call following an online inquiry, and our conversation went well into the 45 minute range. I could not have been more pleased when the initial meeting proved to be a far more pleasant experience than one could have ever hoped for. Ken had the foresight to capture a brand new RAV4 right off the delivery truck and hold it for my inspection, the criteria matching exactly what I wanted. I laid out my "battle plan" in detail and through a three-hour negotiation, Ken fought the battle on my behalf. I was perfectly candid with Ken and he, in turn, was surprisingly honest and straightforward with me. The result was that I walked out with a brand new, only 10 miles on the odometer, carefully explained and demonstrated RAV4, an extended service plan that exactly suited my needs, and an overwhelming feeling of satisfaction that has not wavered since. All thanks to Ken! I might add that Mike Harrington showed up early-on in the negotiations and was extremely helpful and cooperative. I also enjoyed learning what options are available for my car and that the price would not change in the future. I have since decided on acquiring a few of these options. At no time was I pressured or lied to, an all-too-frequent occurrence in the car trading industry. I left with a calm feeling of satisfaction and it has not wavered one bit in the interim. I wish I could say the same for a couple of my friends who did not experience the same sense of satisfaction and are now sworn enemies-for-life. I have to thank Ken for leading the journey of mind-changing transactions and satisfactory service up to, and including, when I thought I had forgotten and left my handicapped plates on my traded-in RAV4. I went back to the dealership, asked about them and Ken met me at the reception desk to tell me that he had already removed them and that they were in the back of my new automobile! Now how is that for completeness of details? Don't you dare even think of making Ken a "car salesman"! Who he is and what he does is so much more than anyone can ever teach and as far as I am concerned, he is the greatest asset at your dealership. Toyota speaks for itself, but you would be far better off if you could "clone" Ken Ruggera! More

Service was completed within estimated time. Joey was very polite and was quick with getting an estimate for me on some additional service I requested. very polite and was quick with getting an estimate for me on some additional service I requested. More

I stopped by to look at a Prius, not planning to buy that night as it was later in the evening. JC was very friendly and knowledgable and made me feel comfortable with the entire process. None of the folks night as it was later in the evening. JC was very friendly and knowledgable and made me feel comfortable with the entire process. None of the folks that I worked with made me feel like I was keeping them there late, even though it was 11:00pm when I left. They all did everything they could to ensure I was happy with my purchase. JC has called me a few times since the purchase to make sure I'm still enjoying my car and see if I have any questions. I appreciate the feeling that I wasn't just a "sale" and they seem to genuiunely care about whether or not I'm satisfied with my decision. More

Everyone we talked with and worked with was friendly and inviting. Absolutely no pressure from anyone which was amazing. Knowledgeable sales staff. Matt specifically was fantastic and by a long way the b inviting. Absolutely no pressure from anyone which was amazing. Knowledgeable sales staff. Matt specifically was fantastic and by a long way the best salesman it has ever been my pleasure to do business with. Justin was also fantastic working to secure the car that I so desperately wanted without ever making false promises. Overall I was extremely impressed. More

Big Jim was very helpful as soon as i got there. Once we were done with the test drive he handed me off to Johnny, who was very knowledgeable about the truck and made the buying process very easy. Jeff made were done with the test drive he handed me off to Johnny, who was very knowledgeable about the truck and made the buying process very easy. Jeff made all the paperwork go very quickly and was very professional. All in all, it was a great experience and i will definitely recommend this dealership to anyone that asks. More

Joel, was great to work with, we appreciated how he treated us like family. He followed up on all calls we made, and let us know the price prior to working on the van. treated us like family. He followed up on all calls we made, and let us know the price prior to working on the van. More

Overall, it was the best car-buying experience I've had. Overall, it was the best car-buying experience I've had. Salesperson Cindy Preston was very responsive and professional to my inital email question Overall, it was the best car-buying experience I've had. Salesperson Cindy Preston was very responsive and professional to my inital email questions. I had to come after hours so she turned me over to salesperson Mike Caldwell to coordinate the test drive and sale. Mike stayed late to help us and eventually spent 2+ hours answering our questions, coordinating 2 test drives and ultimately the delivery. I felt like I got a good deal, was treated professionally, and I think the way your showroom was laid out (the play area and the drinks/popcorn area) made the time we needed to spend go by fast. I was nervous about driving down from Denver, but in the end the people, the vehicle and the deal made it well worth it. Thanks for a good vehicle and good experience. More

Don't know what the salesmans name was who first approached me, but he was a "bad apple"! on the other hand the managers took care of the problem effectivly and very professionally. I will return to approached me, but he was a "bad apple"! on the other hand the managers took care of the problem effectivly and very professionally. I will return to your establisment for future service. Please note that Mr Latski was NOT the person who approached me first, but Mr. Latski and two other Managers were the solution NOT the problem. I dont recall the names of the other managers,and did not get the name of the sales person who was very innapropriate. More

Was in for my 10,000 mile check up and oil change. Jacob was very friendly and my car was done quickly. Jacob called me promptly when it was completed notifying me that I could pick it up. was very friendly and my car was done quickly. Jacob called me promptly when it was completed notifying me that I could pick it up. More

Jeff said he'd have his best guy help us and he got Kim Ruggera. Kim was very helpful in showing us the Prius v and the hybrid Camry's. We ended up buying the Hybrid Camry XLE and have been very pleased Ruggera. Kim was very helpful in showing us the Prius v and the hybrid Camry's. We ended up buying the Hybrid Camry XLE and have been very pleased with it so far. Kim obviously knew the cars very well and even helped us code our phones for the hands-free feature. We traded in our old car and got the USAA discount on the new one, so it was a good deal overall. There was no pressure and a very friendly atmosphere, so we'll be very happy to recommend Liberty Toyota and especially Kim Ruggera. We'll have the Camry serviced at Liberty. More