Corwin Toyota Colorado Springs

Everything went great. I was happy and will return again! 3 hours was a long time but I know this is normal. See you again! again! 3 hours was a long time but I know this is normal. See you again! More

It took a few minutes before someone came out, which is why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the amount of time that I was initially told. More

You have to be very, very good to get a "great" rating. I am just a tough grader. (The Broadmoor experience might be an idea of a "great" rating.) Nathan Clark was a very good contact and helped rating. I am just a tough grader. (The Broadmoor experience might be an idea of a "great" rating.) Nathan Clark was a very good contact and helped us understand all the aspects of the used car we purchased. His product knowledge was extensive and important to me. All in all, this was a very positive experience. There were a couple drawbacks, however. I still do not understand why I had to purchase the VTR package. And I will never comprehend the $399 addition for dealer handling and extra profit. No other retail outlet, apart from car dealers, put that into their sale. Imagine if that kind of addition was on your basic Wal-mart receipt? You'd soon be a Safeway shopper for sure. Finally, there was a 50+ minute delay after we concluded the sale to get in to see the finance fellow to wrap up the paperwork. Not sure why there was such a delay? And I am continually amazed at the forms and paperwork it takes to just get a car. Too many rules and regulations for sure. More

Our experience was pleasant and very friendly. We did not feel pressured and enjoyed our time. We arrived pretty much knowing what we wanted and our sale associate not only listened to us, but let us ta not feel pressured and enjoyed our time. We arrived pretty much knowing what we wanted and our sale associate not only listened to us, but let us talk. We were never like we were put in a certain category with no way out. Many times the sales person seems to know more about what you want then you do - this was not our experience. We love the Highlander. More

Gil did an outstanding job! Scott Stevens was also tremendous help with the USAA car buying service as e-commerce manager. A great team. I will definitely recommend your dealership to fellow veteran tremendous help with the USAA car buying service as e-commerce manager. A great team. I will definitely recommend your dealership to fellow veterans and disabled veterans. More

I was truly impressed with my visit. I rarely see this type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see gre type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see great customer service. The tech who waved me into the service bay. Waited for me to get out of my car, told me someone would be right with me. Less than one minute a service tech was helping me with my car. I had a recall notice and the service tech was excellent. He went over several things on my car. Offered a great deal on oil changes. He even talked to me about having my head light covers buffed out and mentioned I was probably lossing 50% visablility at night. That was an eye opener. I will have my lens redone at this shop. We talked about a few other things wrong with my car and he told me he would have the price quotes when I returned and he did. The shuttle service was excellent took me back to work and I called and they came back to get me to retrieve my car. The waiting area is top notch. You offer sodas, water, muffins and popcorn to waiting guests, this is a great perk. I will most definitely come back to Liberty Toyota in the future. If the sales team is as good as the service team, this dealership will be around for a long time. Thank you again, Gary Hill More

The reason why I gave the Overall Experience good is I was disappointed in that the 2005 Toyota Tacoma that I purchased did not come with a owner's manual. James mentioned he would try to "track one down" was disappointed in that the 2005 Toyota Tacoma that I purchased did not come with a owner's manual. James mentioned he would try to "track one down" but I didn't get a warm fuzzy that it was a high priorty for him nor an estimated time on how long it would take him to find one. More

This was overall a very positive buying experience. Nathan and Jayson were very patient as I decided what I wanted to do, and both very knowledgable and friendly. Nathan and Jayson were very patient as I decided what I wanted to do, and both very knowledgable and friendly. More

Mr. Ford was friendly, efficient, and explained everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it wasn't too long for us. Everyone one seemed very courteous. More

Scott was extremely helpful and suggested that I could ask for him for my future auto maintenance needs so that I would only have to deal with one person. That is what I've always looked for but have not ask for him for my future auto maintenance needs so that I would only have to deal with one person. That is what I've always looked for but have not been able to find until now. That way I'm working with someone who is familiar with my car and the way I want it taken care of. Also I would suggest that all the maintenance service reps provide an estimate for future needs like Scott did. He told me what I would need for my 60,000 mile checkup and the approximate cost. This way I'm not blindsided when that time comes and I can save up for it. More