Corwin Ford Spokane - Service Center

The communication and commitment to the customer Madi shows is evident with a single interaction. I appreciate it and I’m sure others do too. shows is evident with a single interaction. I appreciate it and I’m sure others do too. More

It's always a great At communication keeps me informed of changes or updates on all vehicles changes or updates on all vehicles More

Literally the worst customer service I have ever experienced! You had my car in service for 15 days and didn’t fix anything or even diagnose a problem. experienced! You had my car in service for 15 days and didn’t fix anything or even diagnose a problem. More

Fast service and repair for the first time in 10 years! Hope it stays this way! Hope it stays this way! More

Maddie was not responsive. Bad experience. We didn’t know when our vehicle would be ready, or what to expect from what was found from inspections. Stated we wanted truck same d Bad experience. We didn’t know when our vehicle would be ready, or what to expect from what was found from inspections. Stated we wanted truck same day, didn’t get a response until almost halfway through the next day. Requested service that we’re not even sure was accomplished. More

Great attention to my concerns and questions. Friendly and helpful in every way. Jeff K. Rocks!! Friendly and helpful in every way. Jeff K. Rocks!! More

Maddie was amazing! Took care of everything I needed very quickly! Would definitely recommend! Thanks Took care of everything I needed very quickly! Would definitely recommend! Thanks More

I was 4 days into a 30 day driving vacation with my wife when I picked up a screw in one of my tires and had a loss of air pressure. I went to Corwin Ford at approx 6:30 in the evening to ask about tire re when I picked up a screw in one of my tires and had a loss of air pressure. I went to Corwin Ford at approx 6:30 in the evening to ask about tire repair. Kolten Heck (Service advisor) assured me that if I brought my car back in the morning he would ensure that it got looked at and my tire repaired within 60-90 minutes. I am very happy and grateful to say that the work was completed efficiently and in the time promised. Kolten was extremely friendly, welcoming and professional in my experience with him. I have dealt with many service advisors over the years and Kolten has a way that is assuring and trustful that so many others lack. I felt like a valued customer and am completely satisfied with the work that was performed. Kolten is an excellent ambassador for Corwin Ford. More

They really came through! Fixed my car kept me updated . Supply chain problems short handed but they figured out what was wrong. Fixed my car kept me updated . Supply chain problems short handed but they figured out what was wrong. More

Helpful to the point of squeezing me in on the day I had to leave town by noon. to leave town by noon. More