Corwin Ford Spokane - Service Center

Outstanding service department for 28 years. Friendly, knowledgeable sales representatives. Very cordial vibe throughout the facility. Friendly, knowledgeable sales representatives. Very cordial vibe throughout the facility. More

I was pleased with the helpful attitude of Jeff and other Corwin staff. The communication during my service was excellent. I received regular update on the status of the service Corwin staff. The communication during my service was excellent. I received regular update on the status of the service More

This was a tough problem but Kolten and his team stuck it out and solved it! Kolten kept me updated and was very professional and helpful. Thanks!! out and solved it! Kolten kept me updated and was very professional and helpful. Thanks!! More

Kayla was my service advisor and was amazing! The repairs were done quickly and I got my car back sooner than expected. Thank you! The repairs were done quickly and I got my car back sooner than expected. Thank you! More

Excellent service department, friendly folks to work with. Will definitely consider using them again for future maintenance needs. with. Will definitely consider using them again for future maintenance needs. More

Had a 730 appointment for an alignment. Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell m Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell me repairs that I had done myself and the reason the car was in being serviced. She knew it was urgent for me to be at work and yet she didn't check on my car and it was done and sitting....and not until I went into to service office did she then inquire about my car...sending a text message to tech. Instantly the tech walked in with my keys and paperwork. She then passed me off to another advisor. I was charged for 'environmental fees' on an alignment and did not receive an alignment spec sheet either. She said my alignment wouldn't be within spec because I had a bad right LCA, which I just replaced with a brand new oem lca. My car pulls hard to the left after the alignment. I don't feel I got a quality alignment and sought a second opinion, where I was notified that I got a 'LAZY' alignment. My car now drives straight. I will not be returning to Corwin Ford. I have a been a customer of Gus Johnson since 2015 and this was by far the worst experience I have had at any Ford dealer. More

The mechanics who came to my home were professional and quick. Booking was really easy and painless. Great experience! quick. Booking was really easy and painless. Great experience! More

I had a great experience with them. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. More

Have always had the best of service - timely and respectfully. I will continue to use Corwin Ford for my car maintenance. respectfully. I will continue to use Corwin Ford for my car maintenance. More

Kolton took extra time to answer a bunch of questions about maintaining a 15 year old garage queen with just under 39,000 miles on it. As for the dealership in total, the service department is all I've about maintaining a 15 year old garage queen with just under 39,000 miles on it. As for the dealership in total, the service department is all I've dealt with so I don't really have an opinion, hence the 3 star rating. More