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Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Cortese Ford Lincoln - Service Center
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October 29, 2024
I set an appointment for an oil change for my vehicle and was waiting at the dealership for 2 and a half hours. Additionally, I was charged roughly $200 in labor to replace 2 air filters. was waiting at the dealership for 2 and a half hours. Additionally, I was charged roughly $200 in labor to replace 2 air filters. More
by ryanmiller.ram
Verified Customer
October 21, 2024
The service for my vehicle was completed accurately and efficiently. I am always happy with the service provided by Cortese Ford. efficiently. I am always happy with the service provided by Cortese Ford. More
by KarenA
Employees Worked With
October 19, 2024
The service managers have been extremely helpful and go the extra mile to solve the issue the extra mile to solve the issue More
by GGINSBER
Employees Worked With
October 19, 2024
Service department is fantastic, great group of friendly, helpful staff. Would highly recommend this dealership helpful staff. Would highly recommend this dealership More
by mcconachiea
October 16, 2024
Cortese provides awesome vehicle service! Called on Thursday to make appointment for oil change, tire rotation etc and the mobile service was at my home the next day!! Called on Thursday to make appointment for oil change, tire rotation etc and the mobile service was at my home the next day!! More
by Bunnies
October 15, 2024
They were punctual, did the work fast and explained everything veru clear and very precisé. everything veru clear and very precisé. More
by Sasanch
Employees Worked With
October 10, 2024
Service was done in a timely manor. I do wish the tire prices were a bit more competitive. I paid $100 more per tire. I do wish the tire prices were a bit more competitive. I paid $100 more per tire. More
by grant28
Employees Worked With
October 05, 2024
Cortese Service Department continues to be our go-to service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the mechanics that worked on my truck. My only complaint is it took almost 5 weeks to get the parts needed but I was still able to use my truck so that didn't cause any problems. Thanks again Cortese for a good job well done. More
by gosman
Employees Worked With
Other Employees :
Zach Sypolt
October 01, 2024
Number 1 Ford franchise since 1951 when my Dad was manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! More
by dheelon1152
Employees Worked With
Other Employees :
Paul Ford mechanic
