Cortese Ford Lincoln - Service Center

Service was excellent as usual. Darren is always friendly and he helpful. I always feel good when taking my car in. Darren is always friendly and he helpful. I always feel good when taking my car in. More

Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More

Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More

The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. service representative applied by Ford Pass points and coupon to my bill. More

My repair was done quickly (i was coming in for a recall on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7 on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7am Wednesday and my car was ready for pickup at 10am Tuesday! More

When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More

service was fine some communication issues but I understand things happen. Overall pleased with my work. understand things happen. Overall pleased with my work. More

My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More

Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More

Darren did the intake, I called at the end of the day for progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and thei progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and their implication. More