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Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Cortese Ford Lincoln - Service Center
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March 25, 2023
Service there was excellent work done that needed to have my vehicle back onto the road. Darren the service representative is wonderful to work with and is always thorough with work that is needed. He was ev my vehicle back onto the road. Darren the service representative is wonderful to work with and is always thorough with work that is needed. He was even able to get my vehicle back a day earlier than expected very thankful for that. I have used Cortese for years and have been very happy with the great experience there always. More
by RBATTISTA
Verified CustomerEmployees Worked With
Darren VanOrden
March 23, 2023
so far i feel left hanging. an update or 2 would be nice. i don't take issue with cortese for the obvious defect with my brand new truck. i just want it fixed. i feel like m an update or 2 would be nice. i don't take issue with cortese for the obvious defect with my brand new truck. i just want it fixed. i feel like my truck is not a priority to be repaired and therefore in not a priority either. More
by brownbeer89
Employees Worked With
Brandon Buck 5 stars
March 22, 2023
I've been going to Cortese service department for many years. I feel like they are always very helpful. years. I feel like they are always very helpful. More
by pedinurse95
March 21, 2023
All the service work turned out good. Very fast and well done. I’ve always found Cortese’s service the best. Very fast and well done. I’ve always found Cortese’s service the best. More
by gosman
March 19, 2023
Thank you, Jack! I was treated kindly when I arrived. My car didn't take long, the process was easy! I was treated kindly when I arrived. My car didn't take long, the process was easy! More
by paige.serpem
Employees Worked With
March 13, 2023
Always awesome to get my car looked over here! Amazing people and very quick, thank you. Amazing people and very quick, thank you. More
by blperezf
March 08, 2023
Excellent service and dealership! Sale impressive follow up and vehicle test and checking and maintenance impressive Sale impressive follow up and vehicle test and checking and maintenance impressive More
by wochaya
March 07, 2023
Cortese Ford has always treated me right. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. More
by tez14623
Employees Worked With
March 07, 2023
I am very happy with the purchase of my new F150. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. My next contact was with Chris in finance, great person! All of the folks I have had contact with are good folks! The service department is also very good and Darren and Jack take good care of me. I was introduced to Tom in the service department and we had a very nice chat after he had done some work on my new F150 to transfer my tonneau cover from my 2017 F150 to my new 2022 F150. Thank you to all! More
by wilsonw
Employees Worked With
Other Employees :
Darren VanOrden, Tom in service and David Vito
March 03, 2023
I really enjoy the fact that they have experienced mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company More
by guykush88
Employees Worked With
