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Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Cortese Ford Lincoln - Service Center
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May 10, 2023
Jack is always helpful and knowledgeable regarding service that’s needed for my vehicle. I appreciate also the attention to detail. service that’s needed for my vehicle. I appreciate also the attention to detail. More
by 303ACRUZJ
Verified CustomerEmployees Worked With
May 06, 2023
I know someone who is currently dealing with the dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I ha dishonest practices of a well known dealer. With Cortese. I am confident that I don't have to worry about being treated dishonestly. That is why I have been a customer for over 30 years. Keep up the good work Cortese. More
by BroFro1914
May 06, 2023
Excellent for customer service. Very professional and courteous. In and out in least amount of time Very professional and courteous. In and out in least amount of time More
by lilal52
April 27, 2023
Team leader. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. More
by cathy170
April 26, 2023
Everyone at Cortese Ford is very friendly and they replaced my tires in a timely manner. replaced my tires in a timely manner. More
by EEH
Employees Worked With
April 26, 2023
I was received very friendly and my warranty work was done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased vehicle. He team was involved in getting it ready for sake and gave me some interesting information about my Ford Fiesta. Will for sure be a repeat customer. More
by Alan M.
April 24, 2023
Jack is a great service manager! Was very quick to getting answer and service done to vehicles Was very quick to getting answer and service done to vehicles More
by PNOBLE001
Employees Worked With
April 22, 2023
I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always only advised needed repairs and, on occasion, inspected a problem that turned out minor and easily fixed without charge. I am often questioned on why I take my car to a dealer assuming I should shop around for service. My response always refers to my trust in Cortese, the use of Ford parts, and the knowledge that when the service is done, my car is running as close to the original condition as when I purchased the vehicle as possible. While over the years I have worked with most every member of the service team, this most recent visit was handled by Al. His friendly manner is a good example of why Cortese will remain my trusted service center. More
by dexterwinter
April 22, 2023
The were very helpful with being seen and getting tires on a very short notice. on a very short notice. More
by masonsbay
