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Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Cortese Ford Lincoln - Service Center
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July 20, 2023
Clean curious friendly. Took me right away and helped me out of a possible situation where I could have been stranded Took me right away and helped me out of a possible situation where I could have been stranded More
by Craigafortier
July 17, 2023
The service advisors are knowledgeable, friendly, and communicative. They're always willing to take a question by call or text. communicative. They're always willing to take a question by call or text. More
by jajaem112
July 17, 2023
Al is knowledgeable and provides great service every time! I can depend on him and trust him with service to my vehicle. I have nothing but good things to say about Cortese Ford. time! I can depend on him and trust him with service to my vehicle. I have nothing but good things to say about Cortese Ford. More
by titony1208
Verified CustomerEmployees Worked With
July 13, 2023
Cartell was great. Service was great. Thanks so much. Everything went very well everyone was helpful Service was great. Thanks so much. Everything went very well everyone was helpful More
by mabkev1
July 11, 2023
On time on time, promise was capped knee appearance. Vehicle was ready need full of gas. People were pleasant, not too pushy. Vehicle was ready need full of gas. People were pleasant, not too pushy. More
by xpolerjohn
July 10, 2023
Great dealership with excellent, knowledgeable people. Have always received very good service from them. Service writer Jack Hawes was especially helpful. Have always received very good service from them. Service writer Jack Hawes was especially helpful. More
by tez14623
Employees Worked With
July 08, 2023
Handled recall easily and provided shuttle. Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not plea Requested update to maps. Charged me to do that but updated Sync and then me I needed to do maps update myself at additional charge. Was not pleased they were not upfront about this but they were nice enough and helpful. More
by Obdeck
July 03, 2023
Great, friendly service. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. Always keeps in touch with progress and suggestions. Never high pressure. Would recommend. More
by GENE R
June 29, 2023
Friendly service by both Jordan and Ed. Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was Didn’t complete oil change to go with battery change. Car there for 3 days, by my choice, but service should have seen NYS inspection was due. I was informed at pick up and now have to reschedule. Could have been done while there, if noticed. More
by david.boose59
