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Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Cortese Ford Lincoln - Service Center
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October 11, 2023
Speedy service. Very responsive. Highly recommend. True to their word. Very glad we found them. Very responsive. Highly recommend. True to their word. Very glad we found them. More
by ar
Employees Worked With
October 09, 2023
Went in for a safety recall and oil change. Received a text message when the car was ready to be picked up which was earlier than expected. Received a text message when the car was ready to be picked up which was earlier than expected. More
by jlopez090503
Verified CustomerOctober 09, 2023
Great job , very professional and courteous ! I will be returning very soon thanks so much I will be returning very soon thanks so much More
by Bsantiago89
Employees Worked With
October 07, 2023
great team, great people, great dealer, great waiting area, great coffee, no problems, happy day. TV had only one channel area, great coffee, no problems, happy day. TV had only one channel More
by DaveSuv
Employees Worked With
October 05, 2023
Its always a pleasure working with Jack. He works hard to keep his customers happy. He works hard to keep his customers happy. More
by davevareb
Employees Worked With
October 02, 2023
I’ve always been very happy with the service ! Everyone is always so nice and helpful Everyone is always so nice and helpful More
by Sheilazimmerman57
Employees Worked With
October 02, 2023
Great People and great service. Made the appointment fast and easy. Pleasure to do business with. Made the appointment fast and easy. Pleasure to do business with. More
by atpropertysolutionsllc
September 25, 2023
This dealership is wonderful. They are always so helpful! And make you feel comfortable asking questions or with your concerns! They are always so helpful! And make you feel comfortable asking questions or with your concerns! More
by tiffmoose
Employees Worked With
September 13, 2023
Wife went in for tires, oil change and inspection. They never performed the oil change but charged for it. I understand accidents happen but when I brought it back to rectify, the service advisor didn They never performed the oil change but charged for it. I understand accidents happen but when I brought it back to rectify, the service advisor didn't believe me at first. Turns out he didn't change the oil. At this point after a return trip that cost me 3 hours, I would have offered a refund to the customer for the oil change. They didn't. I shouldn't have to plead for a refund or complain. Small things like this will bring back customers, not me. More
by cosika45
Employees Worked With
N/A
September 12, 2023
The service is department is the BEST in Rochester! ! They're always willing to work with you and explain things as the work gets done. Al is the best, thank you!!! ! They're always willing to work with you and explain things as the work gets done. Al is the best, thank you!!! More
by mcconachiea
