Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews of Cortese Ford Lincoln - Service Center
I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule and service was quick. They also have done the job right the first time. Being an old backyard mechanic myself I find they are respectful to my explanations and then do the job the right way. More
Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I needed an oil change or tire rotation, I contemplated and said no due to my being unemployed. Without going into detail, my Unemployment situation was understood. Talk about relief. Thank you Ford service Family Good deeds are not forgotten. More
Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I received from Darren thru the process. Letting me know part was in, scheduling the appointment and helping to get the work done in a timely manner. Thank you Darren!! More
everything was nice about it, they treat us well and the car was as expected car was as expected More
Great service with very friendly staff! I would definitely recommend this place to all my friends and family. I would definitely recommend this place to all my friends and family. More
This is a great dealership I have never had any problems with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehi with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehicle. More
Cortese did a great job with my car. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. More
These guys are great. Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a lit Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a little funny. I turned around and they worked me in to check out my car. I based on our discussion I decided to cancel my trip and bring the car in for further analysis. I have friends who bought a car at another dealership and they were told they couldn't get an appointment for at least 2 weeks to get the same service I received. Thank you Cortese for your great service department. You have a great team. More
Very satisfactory work at resent service at Cortese Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Busy , and even washed my car, which was nice. Will be back to Cortese for next service!! More