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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.5
2,162 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,162 reviews

November 30, 2025

Best dealership around for sales and service, highly recommend cortese for all your vehicle needs. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business.

Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam, thank you. We appreciate the kind words and your business.

November 26, 2025

Mike was attentive to my time and knew to job was probably going to take a bit of time so he got me a loaner. More

by laratari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars.

November 26, 2025

Everything was perfect, quick and easy and would definitely recommend to friends and family. Thank you! More

by snorselli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your feedback and thank you for your business

November 17, 2025

Awesome Dealer Ship And Service Center. Mike from Service center always takes good care of my truck More

by sburch70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback

November 17, 2025

I was never updated on my vehicles issue. I had to ask what the problem was. The staff is never friendly. More

by sta88
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The employees listed was not who I delt with
Nov 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I am sorry that this was your experience. I would have loved to be able to reach out to you to hear and address your concerns...however, due to the contact information provided I am unable to locate your contact info. Please give me a call at your convenience if this is an option. Michelle @Cortese Customer Relations 585-277-3241

November 14, 2025

Had problems getting parts. Email only communication is not good customer service to me. Disappointed. More

by jkoval
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We apologize for any inconvenience with parts. We value your feedback and are always looking for ways to improve our customer experience. Please reach out to us directly for any future needs. Thank you.

November 14, 2025

Mike N went out of his way to get my thermostat replaced on short notice....General sales manager Dan Obrien always helps with any issues I may have More

by Thomascallahan365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

"Thank you for the positive review! Our team takes pride in going above and beyond for our customers, just like Mike and Dan did for you. We appreciate your support and look forward to serving you again in the future." #CustomerSatisfaction #ExceptionalService

November 10, 2025

My visit went well and courteously. Thank you, thank you to Cortese Dodge, jeep, etc. More

by mgaelens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for choosing Cortese Dodge, Jeep and for your kind words! We are thrilled to hear that your visit was both successful and courteous. We truly appreciate your business and hope to see you again soon! #HappyCustomers #CorteseDodgeJeep

November 03, 2025

I am customer since 2018 and they never disappoint me. My service advisor Mike always helpful. More

by gvirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family we appreciate your business and feedback.

Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for being a loyal customer since 2018! We are thrilled to hear that Mike has been helpful and able to meet your expectations every time. We appreciate your trust and look forward to continue providing excellent service.

October 23, 2025

Communication by service advisor was lacking and needs to work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. More

by ocuch15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear this...I was hoping to reach out to you, however due to the lack of contact information, I was unable to. I would love to speak with you about your concerns, if this is an option. Please give me a call at your convenience. Michelle @Cortese 585-277-3241

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