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Copeland Toyota

Brockton, MA

4.7
717 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 717 reviews

June 22, 2008

I purchased a 2007 Toyota Camry from Copeland Toyota in Brockton, MA. I was very happy with our sales person, Richard May. He was the kind of salesman that anyone would be very happy with. There was no More

by csull48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard May
June 20, 2008

I like to BUY a car, not have a car SOLD to me. Copeland understands the difference. At NO time did I feel pressured or pushed towards any car or any option or purchase deal. Everyone I dealt with was ple More

by mpersson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Petti, Donna
June 20, 2008

I was a first time car buyer. Everything was going smoothly, I knew what I wanted and it was available. I bought the car in 2 hours. Everything was going well until it was time for the insurance. The More

by nahgiel21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gleason
June 20, 2008

No pressure sales with intelligent conversation about the xxxxxxand cons of each model I was considering. The salesperson's approach was to help me find a car that suited my needs not sell me or fast talk m More

by bmw039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
June 20, 2008

This is our 2nd experience with Copeland. The first time, a friend referred us here. The car was totalled in an accident. We returned a 2nd time and dealth with Stan. He was a pleasure to deal with, More

by deematts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Morrill
June 20, 2008

I was very unhappy after I purchased a RAV4 and Mike worked with me to find a vehicle that I would be happy with. He showed me just about every vehicle on the lot and when I picked one out he got me th More

by Janandonly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
June 20, 2008

TO WHOM IT MAY CONCERN, I WOULD HIGHLY RECOMMEND THIS TO WHOM IT MAY CONCERN, I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE. THIS DEALERSHIP AND MOSTLY THE SALESPERSON,STEVE BRENNAN, WAS UNLIKE ANY More

by suzannesoucie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
Jun 20, 2008 -

Copeland Toyota responded

Thank you for the kind words. I will make sure Steve Brennan's manager is informed directly of is excellent performance. We appreciate your business.

June 07, 2008

We were highly impressed with this independent dealership. After being "burned" at a larger local dealership, dealing with the sales and financial staff at Copeland was pleasant and a breeze. More

by Debpeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve & Steve
Jun 17, 2008 -

Copeland Toyota responded

Thank you for taking the time to rate our dealership. Our owners are at the dealership daily and I think that makes a difference in all areas of our dealership. Todd Copeland and Jim Egan are both strong believers in being a full disclosure dealership. - Jason

May 06, 2008

Just made my first visit to this dealer for a little service. Decision to try it based on feedback from this website. Very impressed; not too often do you get a good feeling when leaving a dealer. Turns More

by mjconnly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Bermingham
April 07, 2008

This was by far the easiest process I could have expected from a car dealership. I was spoken to in a way that was respectful and not the typical upsell that I had expected. All my questions were answered More

by dnewcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pappas & Steve Brennan