Copeland Toyota

No pressure sales with intelligent conversation about the xxxxxxand cons of each model I was considering. The salesperson's approach was to help me find a car that suited my needs not sell me or fast talk m xxxxxxand cons of each model I was considering. The salesperson's approach was to help me find a car that suited my needs not sell me or fast talk me - very refreshing. I had previously used their Service Deptartment and had very good experiences. Minor but only downside is they do not have walk-in oil changes but I can live with that inconvenience. More

This is our 2nd experience with Copeland. The first time, a friend referred us here. The car was totalled in an accident. We returned a 2nd time and dealth with Stan. He was a pleasure to deal with, time, a friend referred us here. The car was totalled in an accident. We returned a 2nd time and dealth with Stan. He was a pleasure to deal with, took time to show us the inventory, and was low pressure. We would defintely return to Copeland when we need to purchase another vehicle! More

I was very unhappy after I purchased a RAV4 and Mike worked with me to find a vehicle that I would be happy with. He showed me just about every vehicle on the lot and when I picked one out he got me th worked with me to find a vehicle that I would be happy with. He showed me just about every vehicle on the lot and when I picked one out he got me the best price for it. More

I like to BUY a car, not have a car SOLD to me. Copeland understands the difference. At NO time did I feel pressured or pushed towards any car or any option or purchase deal. Everyone I dealt with was ple understands the difference. At NO time did I feel pressured or pushed towards any car or any option or purchase deal. Everyone I dealt with was pleasant and friendly and very accommodating. I would strongly recommend Copeland if you are interested in excellent service, fair prices and people who respect your intelligence and your wishes. More

Just made my first visit to this dealer for a little service. Decision to try it based on feedback from this website. Very impressed; not too often do you get a good feeling when leaving a dealer. Turns service. Decision to try it based on feedback from this website. Very impressed; not too often do you get a good feeling when leaving a dealer. Turns out my issue is referenced by a Technical Service Bulletin (TSB) (which some dealers won't admit unless you press the issue - this dealer told me right away) so I'm having a little warranty work done and parts had to be ordered. I cannot yet comment on their quality of work but their pricing on scheduled maintenance seems to be the best when I shopped around and compared. Will update with a second review once the work is done. More

This was by far the easiest process I could have expected from a car dealership. I was spoken to in a way that was respectful and not the typical upsell that I had expected. All my questions were answered from a car dealership. I was spoken to in a way that was respectful and not the typical upsell that I had expected. All my questions were answered and I was able to get in and out much faster than I had thought. I left comfortable with my purchase and the service I will receive in the future. More

I bought a 2008 Camry SE. From the time I called the dealership Steve Hurley was very helpful and sent me a very detailed email with specs on the car and clear price I would pay. When I went into the de dealership Steve Hurley was very helpful and sent me a very detailed email with specs on the car and clear price I would pay. When I went into the dealership I decided on a white Camry with black interior. They only had gray interior instock. They told me they could have white with black there in two to three days and they delivered on their word. The day after I bought my Camry I came out of the mall and it had been sideswiped in the rear. I nearly cried. Not knowing what to do, I called Steve. He set up an immediate appointment at a body shop, arrainged a rental through Copeland and had my car fixed in three days. Awesome service. I highly recommend calling Steve Hurley, you won't regret it. More

My first experience with Copeland Toyota was less than positive. Even with a friendly staff and very reasonable prices there was a lack of the vital essentials of customer service. From the sales consul positive. Even with a friendly staff and very reasonable prices there was a lack of the vital essentials of customer service. From the sales consultant to the finance specialist there was something missing from their customer service skills. Crucial missing components included straightforwardness and follow through. The sales consultant kept stringing me along then didn’t even has the common courtesy of returning my telephone calls. The finance specialist assured me that my deposit would be refunded on Monday and now it is Friday and I still do not have my check. It amazes me that you go in on a Saturday and they require you to write a check for deposit and can cash it the next business day at their bank but it’s two weeks later and I still do not have my money. I seriously question the integrity of this dealership. I would definitely not recommend my family, friends or even strangers to purchase a vehicle from Copeland Toyota. More