Copeland Toyota

Very happy with the whole experience. I felt I was listened to and that my concerns were taken into account.Everyone I met was courteous. (Dont have my car yet but expect to be satisfied. I felt I was listened to and that my concerns were taken into account.Everyone I met was courteous. (Dont have my car yet but expect to be satisfied. They are fixing a panel.) More

Smooth transition! My lease was almost up including my mileage so the salesman said if you lease a new car now we will pay the rest of your payments, and you don’t have My lease was almost up including my mileage so the salesman said if you lease a new car now we will pay the rest of your payments, and you don’t have to worry about the mileage, all true!!! Easy transition!!! More

New Lease Went to Copeland as my son recommended them. Great customer service by Roberson Saintfleurose. Everyone was very nice and friendly. I'll definitely go Went to Copeland as my son recommended them. Great customer service by Roberson Saintfleurose. Everyone was very nice and friendly. I'll definitely go back. More

Amazing as Always We just purchased a 2019 Toyota Tacoma. This is our 3rd purchase with Copeland after dealing with Boch for 2 purchase. We will never use another deale We just purchased a 2019 Toyota Tacoma. This is our 3rd purchase with Copeland after dealing with Boch for 2 purchase. We will never use another dealership other than Copeland! We have met the owner and even though we are a middle classed family he and all his staff has always treated us first class! Our Original salesman is now our finance officer. Nah Nguyen is world class! He speaks human and was NEVER overbearing or pushy! THANK YOU COPELAND TOYOTA! More

Despicable customer service A tattooed employee had the worst disposition that any one could have encountered and tried to talk down to me. HE WAS VERY VERY ABRUPT. A tattooed employee had the worst disposition that any one could have encountered and tried to talk down to me. HE WAS VERY VERY ABRUPT. More

Excellent service We received exceptional care from Dennis Nguyen and Carly Le. They are AWESOME, great customer service!! We will definitely refer our family & friends We received exceptional care from Dennis Nguyen and Carly Le. They are AWESOME, great customer service!! We will definitely refer our family & friends to them. More

Very Satisfied with Copeland Dealership We had an excellent experience at Copeland Toyota Dealership and our Sales Associate Dennis Nguyen. We would definitely recommend others seeking to bu We had an excellent experience at Copeland Toyota Dealership and our Sales Associate Dennis Nguyen. We would definitely recommend others seeking to buy a Toyota to go to Copeland Toyota. Overall Rating EXCELLENT!!! More

Disrespectful and not trustworthy Tried this dealership for the first time just to see who else was out there. Things started out nice and friendly. The deal wasn't going to happen and Tried this dealership for the first time just to see who else was out there. Things started out nice and friendly. The deal wasn't going to happen and they became rude and never returned phone calls. Stay away... far far away. More

Takata Air Bag Recall The entire experience was seamless. Mart Walsh, my Service Advisor, was very professional and detailed. He even arranged for a complimentary Loaner V The entire experience was seamless. Mart Walsh, my Service Advisor, was very professional and detailed. He even arranged for a complimentary Loaner Vehicle for me to use until my car was ready. He quoted me a work time of about 3 hours and, true to form, I received his call 5 minutes after quoted service time. My only disappointment was not being able to purchase Weathertech Floor Mats ( with "lip" extenders) for my 2012 Toyota Corolla model. As it was explained to me, those are not compatible with my vehicle. Finally, when I reviewed the completed paperwork prior to checkout, I noticed a sheet labelled Complimentary Auto Scan. I wondered why this was not offered to me. This might be a way of "upselling" to customers who are ready a "captive audience". More

not hones I bought my 2012 Prius and I was told that the synthetic oil will last 10,000 miles between oil changes YET they set (dealership says they have no con I bought my 2012 Prius and I was told that the synthetic oil will last 10,000 miles between oil changes YET they set (dealership says they have no control?) the "warning" for every 5,000 miles. I don't believe that they are trustworthy.. More