Copeland Toyota

Always a good experience. indoor service facility is great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates ar great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates are easy to read and understandable. The owners of company are acessible. More

We have had some problems with another local Toyota dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL P dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL PLUG!!!! and it started to drain oil all over my driveway). We were very leary about going back to a dealership at all. The staff at Copeland was fantastic, very friendly and knowledgable. They answered all our questions and soothed our fears. The car was done well before the "delivery" time and it was perfect. ALL MY FUTURE NEEDS FOR BOTH OF MY TOYOTA VEHICLES WILL BE TAKEN TO COPELAND. More

We purchased our 2007 Camry hybrid from Copeland in September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since t September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since the IRS tax credit ran out at the end of that month. Nevertheless, their sales people and their management accommodated us in every other way possible. Since then we have been bringing the car back for routine servicing and have enjoyed the same level of attention and good work. Arthur & Jane Gillis More

I had struck a significant pothole on Route 95 with my right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. said that they checked it out completely and there were no signs of damage.. More

Very easy to buy from, went right down to invoice price, no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dea no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dealer. The next one will come from Copeland again. More

The sales process at Copeland Toyota was completely hassle-free. I was quickly able to find the exact Camry options and color I was looking for, and it was easy to agree on a fair and competitive pric hassle-free. I was quickly able to find the exact Camry options and color I was looking for, and it was easy to agree on a fair and competitive price for the vehicle. The follow-up by the salesman on paperwork and registration details was also excellent. More

The staff is friendly, informative, and values my time. They are always courteous and the work is done well and in a timely fashion. The salesman handled the sale without difficutly, answered all question They are always courteous and the work is done well and in a timely fashion. The salesman handled the sale without difficutly, answered all questions, was patient and demonstrated all features upon delivery. More

Copeland Toyota gave the best real price in response to my email inquiries - no hidden extra fees, no use of rebates that I don't actually qualify for, everything literally in black and white. Tim is a str my email inquiries - no hidden extra fees, no use of rebates that I don't actually qualify for, everything literally in black and white. Tim is a straight shooter, very likeable, low pressure, knowledgeable, and got me a terrific deal on a 2009 Prius. If we lived closer I would have made the purchase here. More

Have been dealing with Copeland for 20 plus years. Have dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he h dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he has always been fair and helpful. A nice group of people, looking forward to buying a new car shortly. More

I have Dealt with other dealers and happened to find Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was checked to see if it was leaking and if it even needed to be replaced. I have never experienced this. Usually, it goes like this..."Yeah you should get it done as well as this, this and this." They were the most inexpensive of the five dealers I called. They did not "recommend" any other items I should have fix. There was no pressure. They honored a competitors coupon discounting the final price by ten percent. I made the appointment, they fixed my car. The whole experience was concluded with a handshake and a "Have a good day.". Having dealt with terrible service I immediately wanted to point out good service. I will continue to bring my car here for service and will seriously consider Copeland when it is time to purchase a new car. Pleasant, professional people who apparently know that the customer still is important. More