Copeland Toyota

I would like to give a favorable rating because of their respect for a potential buyer, their courtesy, friendliness, and their willingness not to play hardball or games but offer a fair deal. Prior to my respect for a potential buyer, their courtesy, friendliness, and their willingness not to play hardball or games but offer a fair deal. Prior to my visit, I had an unpleasant visit to another dealer who played games about pricing of the car. The salesman recognized our intent and gave a tremendous effort to get the deal done. So I was quite satisfied with the whole buying experience. I would definitely recommend it and would consider returning to buy another Toyota or a Scion. Thanks More

The whole experience at Copeland Toyota was a very positive one for us. The friendliness of the staff was great. The salesperson we had, Arthur Lemieux, was very knowledgeable and helpful, answering a positive one for us. The friendliness of the staff was great. The salesperson we had, Arthur Lemieux, was very knowledgeable and helpful, answering all of our questions. He did not try to talk me into something I did not want and even suggested looking at pre-owned vehicle. He never resorted to high pressure tactics to make me feel pressured into a sale. I feel we got a good deal and was very pleased with the whole exprience. I would recommend this dealership to anyone interested in buying a car. More

Since purchasing our 2005 Toyota Highlander Limited NEW Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is alwa Since purchasing our 2005 Toyota Highlander Limited NEW in 2005,we have relied on Copeland Toyota for all of our service needs. The staff is always friendly and of assistance whatever the need. I have found the service to be great and always on time. Overall I would Highly recommend this dealership. More

This is the third car that I have purchased from Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has ala Copeland. I cannot say enough about the people there,from the sales department to the service departemnt. My overall experience whenever I go has alawys been positive and pleasant! I have and will continue to recommend Copland to my family and friends. In fact, some peole think I am nuts b/c I go to a "dealer" for maintance. I however, trust Copland and find the experience great! K. Lema More

To be completely honest, this is the most professional, honesty, and friendly dealership I have came across. You don’t need to worry about high pressure, or being ripped off, they don’t play games and are honesty, and friendly dealership I have came across. You don’t need to worry about high pressure, or being ripped off, they don’t play games and are up front about what a car is going to cost, and are willing to help you without conning you to get you into the door. I will 100% being recommending this dealership to anyone shopping for a Toyota. More

Franco Leonard helped me select and purchase my 2008 Highlander. He was extremely helpful when it came to pointing out the features that I had told him that I needed and wanted in a vehicle. He was most Highlander. He was extremely helpful when it came to pointing out the features that I had told him that I needed and wanted in a vehicle. He was most professional and never tried to pressure me into a vehicle that was more than I had in mind. Steve Buchanan explained all the financial issues for me and arranged the best plan for me. The profesional behavior of both men was most appreciated. More

I like the fact that if I have a problem or question regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen t regarding my Toyota, I can call the service department, and its taken care of immediately. I also like that they treat you with respect, and listen to what you have to say. That is very important to the female customers. More

I have never had a bad experience with Copeland. I always recommend them to my friends. We have now leased and / or pruchased 4-5 vehicles from them. Both my wife and I have all our service done at Copeland recommend them to my friends. We have now leased and / or pruchased 4-5 vehicles from them. Both my wife and I have all our service done at Copeland also as they are extrememely professional and the environment is very comfortable and welcoming. More

I have only used service once. It was because my car wouldn't start and had to be jumped from AAA. I brought the car to Copeland where the service technician (I don't know his name) greeted me at my car wouldn't start and had to be jumped from AAA. I brought the car to Copeland where the service technician (I don't know his name) greeted me at my car and and assured me he would get right on it. I also told him that when I picked up my new car it had to be jumped started. I was a very short time before he came back and told me that my battery had a dead cell and that he had replaced it. He was extremely courteous and helpful. It has been fine since. I have taken my car on a trip to Florida, from which I am now on my way home where I will require my first scheduled service i.e. oil change etc. and expect to have another positive experience. More

I thought that the service was good. I didn't put great because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change because I feel that no matter how good of a job you do, there is always room to improve. I felt that the price was OK because $35 for an oil change on a Corolla seems excessive but I have no idea what any other place would charge. On a side note, I don't mind doing these surveys, however, 2 things: 1) This is probably the fifth one I have been asked to fill out since my oil change 2 months ago; 2) I don't think I should have to describe why I answered the way I did. This should be optional. If it is a requirement, there shouldn't be a character minimum. That seems a little excesive. I probably could have explained it in one sentence. More