Copeland Toyota
Brockton, MA
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Excellent pleasant experience recently with salesman, William Mok leasing a new auto. He was very knowledgable, very professional and very very helpful throughout the entire process and was able to drive William Mok leasing a new auto. He was very knowledgable, very professional and very very helpful throughout the entire process and was able to drive the new vehicle home as Copeland was very efficient in processing the paperwork right away. More
I have been using Copeland for 5 years now, as of my last visit I will not use anyone else. The service has been great, I even had a time that the repair was s loose wire they did not charge me at all when t visit I will not use anyone else. The service has been great, I even had a time that the repair was s loose wire they did not charge me at all when then could have charged me for a light and replacement labor which I would have never questioned..... good and honest. Three cars I purchased and numerous people I have sent there. More
Our 2008 Prius (purchased at Copeland) had a flat tire on New Years Day. I went to the website and saw that Copeland was open for service on Saturday the 2nd. I called in the morning to schedule the appointm New Years Day. I went to the website and saw that Copeland was open for service on Saturday the 2nd. I called in the morning to schedule the appointment. The service receptionist called over to parts to confirm that they had the tire in stock and gave me the price before she booked the appt. I showed up within 30 minutes of my call. Copeland took me right away (no wait). They were done with the repair and an oil change before I had a chance to finish my complimentary coffee! The waiting room was clean, spacious and very comfortable. I sat down and read the morning paper while watching the news. It was the most relaxing time of my day (I'm married with 4 kids). Thanks again. I would highly recommend Copeland Toyota. More
from the Moment we came into the Showroom and did a test drive for the Sienna XLE AWD we felt very relaxed and never pressured and I have to say that this experience was pretty good and smooth and I wanted drive for the Sienna XLE AWD we felt very relaxed and never pressured and I have to say that this experience was pretty good and smooth and I wanted to say thank you to Franco Leonard for the outstanding Customer service and professionalism he showed us and I understand now why people choose Copeland Toyota over other dealers. I will most definitely recommend this dealership to friends and family. More
I had been having my Toyota serviced at Copeland for a few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is f few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is friendly, and my car is serviced and returned to me at the time promised. Copeland is the BEST! More
William was excellent. Always kept us informed and paid William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sur William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sure that everything in the car was perfect and demonstrated ever gadget in the car. Steve was very efficient as our financial advisor and we just zipped through the process. Eeryone we worked with was very professional and friendly. More
Absolutely! I enjoy the fact that they work with me on whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and tho whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and those hands not only care about my vehicle, they care about me. More
I have been a Copeland Toyota customer for more than 20 years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done a years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done at Copeland. I am a happy, satisfied customer. More
I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between each of them. I have purchased several new cars over my years and have yet to see the willingness and attention that I experienced at your dealership. More
Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! P.S. Would like to see fewer solicitations though coming into my email... More