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Copeland Toyota

Brockton, MA

4.3
646 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 646 reviews

January 14, 2010

Excellent pleasant experience recently with salesman, William Mok leasing a new auto. He was very knowledgable, very professional and very very helpful throughout the entire process and was able to drive More

by Arthur B.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mok
January 12, 2010

I have been using Copeland for 5 years now, as of my last visit I will not use anyone else. The service has been great, I even had a time that the repair was s loose wire they did not charge me at all when t More

by RevMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
January 06, 2010

Our 2008 Prius (purchased at Copeland) had a flat tire on New Years Day. I went to the website and saw that Copeland was open for service on Saturday the 2nd. I called in the morning to schedule the appointm More

by John Gunning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arena
December 30, 2009

from the Moment we came into the Showroom and did a test drive for the Sienna XLE AWD we felt very relaxed and never pressured and I have to say that this experience was pretty good and smooth and I wanted More

by lzeroual
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
December 28, 2009

I had been having my Toyota serviced at Copeland for a few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is f More

by roscarhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bermingham
December 17, 2009

William was excellent. Always kept us informed and paid William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sur More

by jslyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial Advisor: Steve Buchanan (249)Sales Rep: William Mok (637)
December 17, 2009

Absolutely! I enjoy the fact that they work with me on whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and tho More

by avalon0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John & Mike - Service Technicians
December 17, 2009

I have been a Copeland Toyota customer for more than 20 years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done a More

by lspellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMullen, Maria (can't recall her last name)
December 15, 2009

I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e More

by Bertha Rainville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Steve Hurley
December 14, 2009

Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! More

by metman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don;t have service invoice available at time of survey
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