Copeland Toyota
Brockton, MA
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People are very courteous and friendly. Quality of work is always correct and if and when anything is discovered, it is always discussed prior to doing any repair work. The facility is clean and the genera is always correct and if and when anything is discovered, it is always discussed prior to doing any repair work. The facility is clean and the general environment is upbeat and friendy. I have been using Copeland for many years and will continue to do so in the future. More
From start to finish Copeland Toyota blew their competition away in every area of the sales process. Starting with the e pricing I received from Paul Tavares which was the lowest and his email p competition away in every area of the sales process. Starting with the e pricing I received from Paul Tavares which was the lowest and his email pricing response was much clearer in terms of what was included in the price and what was not. In fact it was so good upon receiving it I emailed him to say I'd be by the next day for a test drive and if I liked the 2010 HIGHLANDER I'd buy it. So the next day I went for a test drive feeling pretty good about Copeland Toyota due to the previous day's experience which exceeded my expectations. Paul had William Mok a Sales Consultant work with me as we went for the test drive. During our ride William explained the many features of the HIGHLANDER and as we pulled back into the Copeland lot I told William I wanted to buy the vehicle. And that's when William started to put on a show for me with the way he multi-tasked me through the paperwork process to ensure I got the correct price along with financing, insurance, registration,sticker and a full tank of gas. He once again on behalf of Copeland exceeded my expectations which is hard to do and Copeland Toyota did it twice in less than 24 hours thereby leaving their competition in the dust. More
Rich Trieber at Copeland Toyota was a pleasure to deal with on the purchase of my new Toyota Rav4 Ltd. He kept me informed on the available vehicle choices that met my requirements. His follow-ups are t with on the purchase of my new Toyota Rav4 Ltd. He kept me informed on the available vehicle choices that met my requirements. His follow-ups are timely but not so frequent that it was bothersome. Since Rich was highly recommended by my neighbor who also purchased a vehicle from him, I made my best deal with Copeland without first having to visit the dealership. Thanks again Rich and Steve. More
Great selection of trucks worked to get a fair price. Good service on past work done for me. Friendly sales people. It was very hot and humid over 90 I think I woke up and thought what a wonderfull d Good service on past work done for me. Friendly sales people. It was very hot and humid over 90 I think I woke up and thought what a wonderfull day to purchace a new Toyota Truck which I do every 3 years. I would give Copeland Toyota AAA grade. I would give the person the boot that thinks you need a min of 250 characters to rate a car dealer Thanks Bruce Benner More
I purchased my Toyota Prius from Copeland Toyota because they gave me the best deal on the first phone call (without having to go to the dealership). I have serviced my Prius exclusively at Copeland Toyo they gave me the best deal on the first phone call (without having to go to the dealership). I have serviced my Prius exclusively at Copeland Toyota because there service is always courteous, quick and a good deal. More
William provided exceptional service and demonstrated much professionalism in explaining everything I needed to know about the Prius. Unlike other dealers I've been to who just tries to flaunt each featu much professionalism in explaining everything I needed to know about the Prius. Unlike other dealers I've been to who just tries to flaunt each feature of the car and get me to buy it as quickly as possible, William told me all the features the car has to offer and explained why it's a good choice to have them or why it's not really needed. I actually felt comfortable negotiating and talking with the guy. Overall, an A+ sales agent. More
I was leaning towards buying a Tacoma. I compared 4 Toyota dealers 1) by internet (requested quotes) on New 4x4 Tacoma double cab to compare apples with apples. Then I visited the dealers who responde Toyota dealers 1) by internet (requested quotes) on New 4x4 Tacoma double cab to compare apples with apples. Then I visited the dealers who responded. Copeland was the first dealer to respond by email with the best price and offered the most pleasant car buying experience I have had in 20 years! Rich Trieber and the Copeland team made it hassle free and respected my time and placed no pressure on me. I was able to leave the dealer without buying so I could return later in the week with my wife. The place felt good and I returned with my wife to the same great experience. Rich removed my car buying headaches ‘litelarly’. We made an offer on a certified pre-owned Tacoma and we closed a win-win deal. When I picked-up the car later in the week, the dealer provided the same great level of customer car. I have been driving the truck for 3 months now and I am very satisfied. I am going to my first maintenance service next week and anticipate good service there too. I’ll let you know. More
I would definitely recommend Copeland Toyota to everyone I know. They were very patient with me throughout the whole process. I may have changed vehicles 3 different times before I got the one that was ri I know. They were very patient with me throughout the whole process. I may have changed vehicles 3 different times before I got the one that was right for me. I didn't feel blown off like with other dealerships and salesmen. They worked with me from beginning to end and I am in a vehicle that I love and couldn't be happier. I commend them for their customer service, it was a truly genuine experience. TOP NOTCH GUYS!!! Big Thanks to Steve & Rich for putting up with me. More
I have been a customer of Copeland Toyota for over twenty years and have had nothing but great experiences from them, be it a new purchase a used purchase or service on anyone of the two vehicles that I now years and have had nothing but great experiences from them, be it a new purchase a used purchase or service on anyone of the two vehicles that I now own (both purchased from,Copeland Toyota). I have never had a problem with Copeland. More
My Camry is old and has high mileage, so service is important. I have been going to Copeland for about three years and the service is consistently good. I'll be in the market for a new car in the fut important. I have been going to Copeland for about three years and the service is consistently good. I'll be in the market for a new car in the future and plan to talk with the people at Copeland. More