Copeland Toyota
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 646 reviews
Very good experience at this dealer. This is the 4th vehicle bought here from our family. Sales personnel are knowledgeable and friendly. It feels like they are our friends now. Also, the employees w vehicle bought here from our family. Sales personnel are knowledgeable and friendly. It feels like they are our friends now. Also, the employees who help with the financing are very helpful and make sure we understand everything and make the best decision for us. More
Gordon approached me quickly to offer his assistance. He asked me specifically what kind of car I was looking for and showed me only those models. He explained all the features of my vehicle and let me tak asked me specifically what kind of car I was looking for and showed me only those models. He explained all the features of my vehicle and let me take it for a nice test drive. The trade-in and financing process was straightforward and simple. I was very happy with the whole experience and would definitely refer my friends to Copeland. Thanks! More
The customer service was great. They kept me posted on my vehicle continuously while I anxiously awaited for my new vehicle to arrive in my preferred color. I was given a thorough review of the features of m vehicle continuously while I anxiously awaited for my new vehicle to arrive in my preferred color. I was given a thorough review of the features of my new vehicle, which was very helpful. We were greeted by all of the employees with a friendly smile. More
Buying my new 4Runner from Copeland Toyota was the best experience I have had buying a new car. All personnel were very helpful and couldn't have done more for me. I would highly recommend everyone to go experience I have had buying a new car. All personnel were very helpful and couldn't have done more for me. I would highly recommend everyone to go to Copeland to purchase a new vehicle. I will definitely be telling everyone. More
Every dealing I have had with the dealer so far, has been pleasurable. You are left with the impression that they really care about their customers and go the extra mile to insure they have met and exceeded pleasurable. You are left with the impression that they really care about their customers and go the extra mile to insure they have met and exceeded your expectations. They even follow up with you after every interaction to insure customer satisfaction. More
My experience at Copeland was extremely positive. I would not hesitate to purchase another car or recommend them to a friend or relative. My sales person was freindly and helpful but not pushy or overbearing not hesitate to purchase another car or recommend them to a friend or relative. My sales person was freindly and helpful but not pushy or overbearing. I explained what I was looking for and how much I could spend and he helped me stay within my budget. More
A little pricey but great work and service at Copeland. I would definitely return again. I can only speak for the service department because I did not deal with the sales department. I completely trust C I would definitely return again. I can only speak for the service department because I did not deal with the sales department. I completely trust Copeland as I have been there for service several times in the past and was satisfied. More
Stinks. Money minded desperate salesmen and their managers. I have never seen a cheap dealership like this one! They are just so pushy that they don't care about what you like or want. After purchasi managers. I have never seen a cheap dealership like this one! They are just so pushy that they don't care about what you like or want. After purchasing my vehicle, the salesman or the manager won't even listen to what you are saying and want you out of there immediately. I regret going to them. Stay away !!! More
I was greeted promptly, pleasantly and professionally upon arrival. I requested the 10,000 mile dealer plus service even though I'd initially made the appt for the basic 10,000 mile service and they che upon arrival. I requested the 10,000 mile dealer plus service even though I'd initially made the appt for the basic 10,000 mile service and they cheerfully accomodated me. The waiting area was clean, pleasant and comfortable (it would have been nice to have their "cafe" available for a snack on a Saturday morning, but coffee was available, so that was appreciated). The car was ready in short order and everything seemed to be very satisfactory. Other than the price being a bit on the high side, everything was excellent. More
I have had 2 opportunities now to bring in my 2009 Toyota Camry for service. Although I purchased it at Boch, Copeland was more than happy to help me with service, since I live closer to that location. I c Camry for service. Although I purchased it at Boch, Copeland was more than happy to help me with service, since I live closer to that location. I could not be happier with their service. Jim More