Copeland Toyota

My salesperson Franco did an excellent job. He was polite, friendly and knowledgeable. I told him that I wanted to find out what I could get for my trade in and he did. I told him I would be back in polite, friendly and knowledgeable. I told him that I wanted to find out what I could get for my trade in and he did. I told him I would be back in two days with my husband to help me decide which vehicle I should purchase. He did not pressure me to leave a down payment, but just told me his day off was friday so if I wanted to make an appointment for thursday it would be great. I came in feeling sick from some kind of virus but I was determined to purchase my vehicle. The entire staff was so friendly that it made the overall experience thoroughly enjoyable even though I felt miserable. I am happy to tell you that Franco is an asset to your dealership due to his intelligence and honesty. I look forward to having my vehicle serviced with you as well. More

I went to this dealership to purchase a new 2011 Toyota I went to this dealership to purchase a new 2011 Toyota Sienna. Two of my last vehicles, and several family members have bought cars here and have b I went to this dealership to purchase a new 2011 Toyota Sienna. Two of my last vehicles, and several family members have bought cars here and have been very pleased by our experience. The price offered for the vehicle was very reasonable, and I was able to negotiate a fair trade in value. I will definately return to Copeland Toyota for future business. More

In 2008 I purchased my first Toyota, a Corolla with a standard.I averaged 250 miles a week and got great millage and reliability. In January of 2010, I moved to Cape Cod and more than doubled my weekly c standard.I averaged 250 miles a week and got great millage and reliability. In January of 2010, I moved to Cape Cod and more than doubled my weekly commute. Still loved the car,but developed a problem with my left knee and found it dificult to shift the Corolla. So, I purchased a Camery with an automatic and found it very comfortable and knee friendly. It wasn't as good on gas,but a joy to drive. So, when gas started to climb I decided it was time to take action. After a little reseach and talking with a fellow worker,who also drives up from the cape in his six month old Prius,I decided it was time to purchase one of my own. When I entered your showroom, it was only a matter of which model to purchase. Rob Curry did a great job in showing me what you had and explaining the various options in each model.I love the new Prius and thank Rob for all his help. Everything he descrided about the car was true and at 51.3 MPG who can complain. Let me know when the 100MPG model is ready and I might consider one More

It was a quick and painless process to buy a new Prius at Copeland Toyota. Michael Hilliard was very accomodating and Shazad Shahab got me in and out of the finance room. I have only had the Prius one week, Copeland Toyota. Michael Hilliard was very accomodating and Shazad Shahab got me in and out of the finance room. I have only had the Prius one week, but it has lived up to our expectations. Luke Sweeney More

Installed aftermarket parts instead of toyota brand parts, but charged for Toyota parts (pre-sale) 2 times ordered incorrect parts for my car (3+ times to install a simple part) made appointments parts, but charged for Toyota parts (pre-sale) 2 times ordered incorrect parts for my car (3+ times to install a simple part) made appointments on the wrong day grumpy service greeter (Ed) Many many hours of my life have been wasted and have only owned the car 2 weeks! More

I arrived and was greeted promptly. They took my car right in. The wait wasn't long. I like to get in and get out. They didn't try and get me to do other stuff. The staff was friendly. The prices could right in. The wait wasn't long. I like to get in and get out. They didn't try and get me to do other stuff. The staff was friendly. The prices could be better. Labor costs are the killer. I end up getting my coupons after I did the service and they expire too soon before I can use them again. Maybe coupons sound last 6 months or more. More

Everyone at Copeland Toyota was very helpful and friendly. Max and Tim were fantastic to work with. They answered all my questions, and made my husband and I feel very comfortable. In fact, my hu friendly. Max and Tim were fantastic to work with. They answered all my questions, and made my husband and I feel very comfortable. In fact, my husband will be back in June when his lease is up on is Toyota Tundra, which we did not buy at Copleland, but will not go back to where we did get it. I would recommend Copeland Toyota to everyone. Love my new Rav 4, great ride. More

This dealership is head and shoulders above the rest. I've dealt with a lot of car dealers through the years, this group was straight forward with pricing-no games. Attentive to my needs, polite, and fai I've dealt with a lot of car dealers through the years, this group was straight forward with pricing-no games. Attentive to my needs, polite, and fair. The greatest part of my experience was the fact that they actually listened, and wanted to help me, not just sell a car. I never had to repeat anything. I went to 5 dealers kicking tires and talking to people. At every other dealer I felt pressured or neglected. At Copeland Toyota I felt at home. Paul, the Internet manager surprised me by remembering all the details of the emails we exchanged. Other dealers they just remember your appointment time. My salesman Tim, true professional, never have met a nicer salesperson. He made everything that I need happen. I met Todd Copeland while I was there, I have a great deal of respect and a great opinion of business owners that are hands on. They understand it's all about the customer, and they do the best job earning business. My visit was so great that within days I sent a family member to Tim. Just like my experience I was up front about what my family member needed. True to form Copeland Toyota delivered again. No surprise! More

I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU ARE THE BEST CAR DEALER ,I'V DONE BUSINESS WITH FOR LAST 20 YEARS I THANK YOU VERY MUCH,PART I'M VERY SATISFIED WITH COPELAND TOYOTA COMMUNITY YOU ARE THE BEST CAR DEALER ,I'V DONE BUSINESS WITH FOR LAST 20 YEARS I THANK YOU VERY MUCH,PARTICULARLY FREDDIE RODRIGUEZ SHAHZAD SHAHAB KEEP UP YOUR GREAT WORK FROM A VERY SATISFIED CUSTOMER,MANY THANKS TO YOU GERALDO DA COSTA More