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Copeland Toyota

Brockton, MA

4.3
646 Reviews

970 W Chestnut St

Brockton, MA

02301

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Showing 646 reviews

September 19, 2011

Was very happy with the overall exprerience at Copeland Toyota Scion from the internet quote from Paul Tavares to the salesman Scott Wager and Steve Robertson and Shazzard More

by seacraft2374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wager, Shazard and Steve Robertson, Shahzad Shahab, Steve Robertson
September 14, 2011

The sales person was low key, helpful but not pushy, and the price of the car was quite fair. Actually, the sales person spent considerable time both before and after the purchase explaining features of the More

by jlevin1049
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Maxie
September 13, 2011

My recent purchase of a Venza at Copeland Toyota was a wonderful experience due to my sales person Dick May, he was knowledgeable, experienced and patient. I never felt pressured or rushed in making a de More

by dcparcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick May, Dick May
September 12, 2011

Purchased my car from Copeland and have done all service work there. It's a friendly atmosphere the service advisors are generally pretty good and they schedule there service appointments in a way to minim More

by bdoleary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - Service Dept
September 12, 2011

After shopping around at several other Toyota Dealerships, I finally felt like I was being treated fairly, honestly and in a transparent manner. All of my questions were answered clearly and wit More

by rboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick May and Sam Abou-Ateih, Dick May
September 08, 2011

Every thing was excellent especially Mr William Mok. The offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. More

by drreslan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mok, William Mok
Sep 10, 2011 -

Copeland Toyota responded

Thank you for sharing your experience. We appreciate your business.

September 08, 2011

Absolutely the best new car purchasing experience I have ever had. I was treated fairly and respectfully throughout the entire process. Everyone I dealth with was knowledgable, professional and courteous. More

by joeuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Sep 10, 2011 -

Copeland Toyota responded

Thank you for your business. Make sure your friends mention your name so that you can participate in our customer referral program.

September 07, 2011

Poor Rating because of bait-and-switch and rude salesman. Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the c More

by Mark_123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Contact
Sep 10, 2011 -

Copeland Toyota responded

We reviewed the call you made to our Internet Sales department. The vehicle you requested was sold earlier that day and it is not possible to remove it instantly from all advertising sources. Our Internet Sales department is available to provide pricing and availability of vehicles prior to visiting the dealership. As a full disclosure dealership we informed you the vehicle had been recently sold. As a result, you did not make an unnecessary trip to the dealership. You then expressed interest in additional information on a comparable vehicle. We provided the information you requested and had no intention of switching you into a different vehicle. We apologize for any inconvenience this may have caused you.

September 05, 2011

I purchased a used car and was having an issue,The Sales Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that More

by mattryans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen,Jay,Max, Jay Khub, Max Reed
August 25, 2011

I would like to thank Jay and Stan for all their help with leasing our new 2011 Camry. I would highly recommend Copeland Toyota to all my friends and family. More

by utopia33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Stan, Jay Khub, Stan Morrill
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