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Copeland Toyota

Brockton, MA

4.8
854 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 854 reviews

March 18, 2026

They see me in a timely manner. The clerks are polite and let you know what's going on with your car. More

by Sweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ventura
Mar 19, 2026 -

Copeland Toyota responded

Thank you for recognizing our team’s efforts to keep you informed. We appreciate your feedback about Copeland Toyota. Have a great day.

March 15, 2026

Nice work was done on my car and i will recommend it to every one. More

by Casamoah1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your support. Take care.

March 14, 2026

Place is great to purchase and get your vehicle serviced! Highly recommend - they are very nice to deal with. More

by bcg53007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We're glad our team made your experience positive. We appreciate your support.

March 12, 2026

They are professional and give me a good deals on my vehicle. Also, they don't make you sit there to argue with the price back and forth. More

by lkcheung_81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin sale manager and Carleen finance manager
Mar 12, 2026 -

Copeland Toyota responded

Thank you for recognizing our professionalism and straightforward pricing at Copeland Toyota. We appreciate your feedback and your business.

March 12, 2026

Copeland Toyota gave me great service kept me informed of what was happening all the time I would recommend them to anybody in my family or I meet on the road More

by Knsriley9172017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unique vazquez
Mar 12, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. Our team is glad to hear you felt well informed throughout your service. We appreciate your support.

March 11, 2026

Excellent service. Well organized and efficient service dept. Clear communication providing peace of mind that your car will be taken care very well. More

by NDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unique Vazquez
Mar 12, 2026 -

Copeland Toyota responded

Thank you for recognizing the efficiency and communication of our service department at Copeland Toyota. We appreciate your trust in us to care for your vehicle.

March 11, 2026

Copeland is always been efficient and wonderful to work with. The video of the inspection and work to be done is really helpful. More

by jpioli51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Copeland Toyota responded

Thank you for highlighting our video inspection service. Copeland Toyota values making the process clear for our customers. We appreciate your trust in us.

March 10, 2026

Took my ‘13 Rav4 for 120k mile maintenance and almost $2k later (maintenance plus additional preventative servicing) the car is running smoother. However 4 days after servicing - on the first nice day - I no More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
Mar 14, 2026 -

Copeland Toyota responded

Hello, We pride ourselves on the world class standards we maintain here at Copeland Toyota. I would appreciate the opportunity to address your concerns about your recent visit. Could you please email your preferred contact information to me? Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

March 03, 2026

Everything about the experience was perfect. The car I had inquired about was ready when I arrived. They had all of the service records and the car was exactly as described online. The actual pu More

by Mdmccart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad to hear the process was smooth and the car met your expectations. We appreciate your recommendation.

March 02, 2026

Welcoming and friendly people that made me comfortable during my purchase. Explanation of what they have and what I am looking for. More

by Saio Kumalah-Bah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usman - I am not sure of his last name
Mar 02, 2026 -

Copeland Toyota responded

Thank you for your kind words. Our team at Copeland Toyota is glad to hear you felt comfortable during your purchase. We appreciate your feedback.