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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 815 reviews

December 27, 2025

Easy to work with when setting up an appointment. Steve Beals was very professional when I explained what the issue was. More

by cdhomer5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Beals
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Dec 28, 2025 -

Copeland Toyota responded

We appreciate your feedback about our team and the appointment process. Glad to hear everything went smoothly with your service needs. Thank you for choosing Copeland Toyota.

December 23, 2025

Service was great but my only concern they never washed my car every time I go there. Other dealers offer that kinf of courtesy to their customer. More

by bhb.fortune64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Walsh
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Jan 27, 2026 -

Copeland Toyota responded

Hello, We appreciate your feedback. We are glad to know that the service was great, but we would like to discuss your review further regarding a car wash. Please contact me at your earliest convenience. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

December 21, 2025

The service agent was very informative and explained each issue that was wrong with the car. He explained my options and was very informative. More

by kaybegod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrop
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December 18, 2025

Fast, easy and great price for my 2025 Camry! Would recommend if you are in the market for a car! More

by Paul
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota for your 2025 Camry. We're glad the process was smooth and the price met your expectations. We appreciate your recommendation.

December 17, 2025

It’s very convention to visit dealer from my house, the service is good and people there helpful. More

by n_phan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 13, 2025

Copeland Toyota went out of their way to locate the specific car I wanted. Steve Brennan was my sales person. He explained everything I needed to know about the car once it arrived. I have purchase More

by Rudec59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seve Brennan
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Dec 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer and for your kind words. We appreciate your trust in Copeland Toyota for both sales and service. Our team is glad to assist you with your vehicle needs.

December 11, 2025

Copeland Toyota isn’t your normal car dealership. They make you feel at home and at ease while making an important purchase. I’ve bought my last two trucks with them and will definitely be getting my More

by mkallain27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brennan, John Monteiro, Tony Fontes, and Todd Copland
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Dec 12, 2025 -

Copeland Toyota responded

We appreciate your trust in Copeland Toyota for your truck purchases. It's great to know our team made the process comfortable and straightforward. Thank you for choosing us.

December 09, 2025

Nice waiting room. You know how long you might be there. Good work done in the inspections More

by Janicesundell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2025 -

Copeland Toyota responded

Thank you for recognizing our waiting room and inspection services at Copeland Toyota. We're glad our team provided clarity on wait times and quality work. Your feedback is appreciated.

December 05, 2025

Very friendly staff along with being Efficient and thorough with any service I needed. Kudos! More

by Lisag1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Forry
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Dec 05, 2025 -

Copeland Toyota responded

Thank you for highlighting our team's friendly and efficient service. We appreciate your feedback and your support of Copeland Toyota.

Dec 06, 2025 -

Lisag1063 responded

Your welcome

December 04, 2025

Very pleasant and inviting people to deal with. Made the process of fixing my car very easy and quick More

by kalibuddz214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn forry
Report | Print
Dec 05, 2025 -

Copeland Toyota responded

We appreciate your feedback about our service at Copeland Toyota. It's good to know our team made your car repair process smooth and efficient. Thank you for choosing us.

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