Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
820 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
Contact Dealership

970 W Chestnut St

Brockton, MA

02301

Directions

By Type

Showing 820 reviews

January 09, 2026

The staff is knowledgeable and kind. I love the new showroom developments. I am always well taken care of by Copeland Toyota. More

by anowlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Walsh
Report | Print
Jan 10, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We’re pleased to hear our team and showroom meet your expectations. Looking forward to assisting you again.

January 03, 2026

My time and Copeland was a great experience. Mike Harrop from the service department did a great job keeping me updated on the status of my vehicle. He was down to earth and very knowledgeable. More

by mean55machine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrop
Report | Print
Jan 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service department at Copeland Toyota. We're glad our team kept you informed and made the process smooth. We appreciate your recommendation.

January 01, 2026

Very helpful for my issue. Resolved very quickly diagnosed challenge and provided transport support from work More

by dhruvasu397
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist you efficiently and provide the support you needed. Your satisfaction is important to us.

December 31, 2025

I purchased a Toyota Carolla Cross recently, the whole process went smoothly and now I have a new car to call my own. More

by lbvampgirl63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton A and Marcenel Louis-Charles
Report | Print
Jan 01, 2026 -

Copeland Toyota responded

We're glad to hear your Toyota Corolla Cross purchase went smoothly. Enjoy your new car from Copeland Toyota. Reach out anytime if you need assistance.

December 30, 2025

Staff was very professional, productive, knowledgeable, and very patient with clients. Great doing business with Copeland! More

by mossanto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamilton
Report | Print
Dec 31, 2025 -

Copeland Toyota responded

We appreciate your kind words about our team. It's good to know you had a positive experience with Copeland Toyota. Thank you for choosing us.

December 27, 2025

Easy to work with when setting up an appointment. Steve Beals was very professional when I explained what the issue was. More

by cdhomer5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Beals
Report | Print
Dec 28, 2025 -

Copeland Toyota responded

We appreciate your feedback about our team and the appointment process. Glad to hear everything went smoothly with your service needs. Thank you for choosing Copeland Toyota.

December 23, 2025

Service was great but my only concern they never washed my car every time I go there. Other dealers offer that kinf of courtesy to their customer. More

by bhb.fortune64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Walsh
Report | Print
Jan 27, 2026 -

Copeland Toyota responded

Hello, We appreciate your feedback. We are glad to know that the service was great, but we would like to discuss your review further regarding a car wash. Please contact me at your earliest convenience. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

December 21, 2025

The service agent was very informative and explained each issue that was wrong with the car. He explained my options and was very informative. More

by kaybegod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrop
Report | Print
December 18, 2025

Fast, easy and great price for my 2025 Camry! Would recommend if you are in the market for a car! More

by Paul
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2025 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota for your 2025 Camry. We're glad the process was smooth and the price met your expectations. We appreciate your recommendation.

December 17, 2025

It’s very convention to visit dealer from my house, the service is good and people there helpful. More

by n_phan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
3
4
...
82