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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
958 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 958 reviews

September 09, 2026

They are very efficient in their scheduling times. They get work done quickly and they provide flexible payment options for big repairs. More

by Sturmb7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Charess
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Sep 10, 2026 -

Copeland Toyota responded

Thank you for recognizing our efficient scheduling and payment options. We appreciate your feedback about Copeland Toyota.

September 06, 2026

Very professional. people are friendly and thorough. They are time conscious. Very highly recommend their service department. More

by Fern66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael hollop
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Sep 07, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your recognition of our team's professionalism and timeliness.

September 05, 2026

I brought my car in for an unusual electrical problem in the rear lights and Copeland took care of the issue. Price to fix was better then I expected. More

by jimba4100
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Bozza
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Sep 05, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with the electrical repair at Copeland Toyota. We're glad the pricing met your expectations. We appreciate your feedback.

September 03, 2026

My only issue was not being provided a loaner car while my car was there More

by redsoxfan727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service department
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Sep 03, 2026 -

Copeland Toyota responded

We appreciate you sharing this review. Here at Copeland Toyota, it is always our goal to provide five-star service for our guests. If you'd like to further discuss the availability of our loaner vehicles, please don't hesitate to reach out to me. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

September 03, 2026

The people I dealt with were fantastic. They were very helpful, and attentive. I would highly recommend them to anyone looking for a car service. More

by Tkeating1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about our helpful and attentive team.

September 03, 2026

Performed required maintenance in the very timely manner, will continue to come back to Copeland Toyota. More

by gbarris01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Sep 03, 2026 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota for your maintenance needs. We appreciate your trust and look forward to serving you again.

September 03, 2026

I visited for free service assuming an oil change would be done and it was not. Now I will have to go back in a short period of time and get that done. I don’t have time to spend at the dealership. More

by jaymcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 03, 2026 -

Copeland Toyota responded

Hello, Thank you for sharing your review with us at Copeland Toyota. We appreciate your business. If you would like to discuss the service you received during your visit, please feel free to contact me directly. Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

September 02, 2026

All your associates are very courteous and helpful, they answer all my questions, even if the questions were a little stupid, they never made me feel stupid, they answered in simple terms so even I could un More

by priscillaciccolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's courteous and clear communication. We appreciate your feedback about your experience at Copeland Toyota.

September 02, 2026

Staff was professional, area was clean. I enjoy the snacks but honestly my favorite part was getting my manicure while I waited for my car to be serviced. More

by elledemo24@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
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Sep 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience at Copeland Toyota. We're glad you found our team professional and enjoyed the amenities. If you have any concerns, please contact us directly.

September 01, 2026

The salesperson was extremely knowledgeable and helped us to find the perfect car for our family. More

by leary7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio
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Sep 01, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. Our team at Copeland Toyota is glad to hear you found the right car for your family. We appreciate your feedback.

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