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Copeland Toyota

Brockton, MA

4.8
978 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you. Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service. Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget. From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do. From your first visit to every mile ahead, Count On Copeland.
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970 W Chestnut St

Brockton, MA

02301

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Showing 978 reviews

October 09, 2026

Service was professional, courteous, and efficient. I was prepared to leave the car overnight, and I was told that was necessary. Parts had to be picked up. I had a free Uber ride home. Then, I receive More

by Toyota Wonderful Car
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
Oct 09, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service at Copeland Toyota. We appreciate your detailed feedback and are glad to hear your car is running well.

October 01, 2026

My car was supposed to come with all weather mats. Still waiting for the one in the trunk. Customer service is lacking. No response to Text. More

by hendrigan8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre, Kaina Alexis
September 30, 2026

Service and team were great. Will recommend to others. Left on time and waiting area was also great. Managed to get some work done while I waited. More

by iopoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team and service met your expectations at Copeland Toyota. We appreciate your recommendation.

September 30, 2026

Copeland Toyota is super organized,efficient and the staff is very professional. Everything about my experience there has been top notch. My only request would be donuts for the morning. More

by pzippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 30, 2026 -

Copeland Toyota responded

Thank you for your positive feedback about Copeland Toyota. We appreciate your suggestion regarding donuts and will keep it in mind. Your experience matters to us.

September 30, 2026

Always a great experience, from sales to service! Would highly recommend this dealership to anyone looking for a new Toyota. More

by bcg53007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your positive feedback about our sales and service teams.

September 27, 2026

Thank you for the service, I appreciate the kind gesture from the sale man, I appreciate all of the staff support,good team More

by bester1964misshattie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony and Phong, good service, great customer service
Sep 27, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's support. We appreciate your feedback and are glad to have assisted you at Copeland Toyota.

September 26, 2026

Very courteous friendly staff. Quick and efficient and kept me updated on when car would be ready More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Copeland Toyota responded

Thank you for recognizing our courteous and efficient team. We appreciate your feedback about the updates on your car's status. Copeland Toyota values your business.

September 25, 2026

All services done perfectly over the 40 years of doing business with Copeland! Recommend highly! More

by Leaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Copeland Toyota responded

Thank you for your long-term trust in Copeland Toyota. We appreciate your recommendation and continued support.

September 25, 2026

We were very pleased with the service and attention we received, particularly from our sales person Brett. He was very patient and informative, and helped us make an informed decision. More

by nck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Ellis, sales dept
Sep 25, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback about the service and attention you received. Your satisfaction is important to us.

September 23, 2026

I was pleased the way I was treated, my car's problem was completely solved, I definitely recommend Toyota dealer for your Toyota's needs More

by npina25@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrop
Sep 23, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback and are glad your car's issue was resolved. Please contact us if you have any further concerns.