Copeland Toyota

Great guy. I have been to a lot of car dealerships in my life and to put it simply, he is he BEST sales person I have ever worked with! Highly recommend Copeland to anyone looking for a car new or used :) I life and to put it simply, he is he BEST sales person I have ever worked with! Highly recommend Copeland to anyone looking for a car new or used :) I am now in a brand new Toyota Venza that I love and can afford. Also the sales manager was great to deal with; very pleased and satisfied !!! More

Worst dealer I have ever used. The service department is a joke. I have had 2 friends with a total of 5 vehicles all with the same story. Bring it in for an issue, they can't find it, they proceed to fix a joke. I have had 2 friends with a total of 5 vehicles all with the same story. Bring it in for an issue, they can't find it, they proceed to fix many items under warranty that you didnt ask for and get the car back with at least one problem you are stuck with. Plan on many visits and problems. I think the root problems is that their mechanics absolutely suck. They broke off a fitting on my car that caused me hours of frustrations and no response from them. Go to another dealer, the work you get is terrible 99% of service on your car is trust and believing them, and believe me what I seen is terrible work and mistakes again and again. If you love your car don't go to Copeland. More

I immediately felt comfortable when arriving at Copeland Toyota, as I told my nephew Kevin, I can do business here and feel at ease. When I arrived I was welcomed and immediately introduced to my salesma Toyota, as I told my nephew Kevin, I can do business here and feel at ease. When I arrived I was welcomed and immediately introduced to my salesman, Vernel Williams. He's a very patient man and answered all my questions without hesitation. Which tells me he's very knowledgeable and cares about his position at Copeland Toyota. More

All of the sales and finance staff were extremely helpful in helping me lease my new car. My current lease was ending and I was unsure of what I should do or what vehicle to even get. My sales person, Regi, in helping me lease my new car. My current lease was ending and I was unsure of what I should do or what vehicle to even get. My sales person, Regi, was very knowledgable about everything and made the entire experience very easy and stress free. I've bought several cars from copeland and have always serviced all of my cars there for almost 7-8 years now. Because of their outstanding customer service, I plan on continueing to do business there and would highly recommend anyone else to do the same! More

My experience @ Copeland toyota was the best!!! my sale consultant Vernel Williams was awesome, he was very knowledgeable in his craft, more important, he genuinely was concerned in my benefit & gave me th consultant Vernel Williams was awesome, he was very knowledgeable in his craft, more important, he genuinely was concerned in my benefit & gave me the best advice to suit my needs. He truly is a decent & honest salesperson!!!!!! More

Recently purchased a new vechicle from this dealership. The salesperson, Frank Sullivan was most curteous and answered any questions we had. He did not hesitate to confer with sales manager Max Reed, who The salesperson, Frank Sullivan was most curteous and answered any questions we had. He did not hesitate to confer with sales manager Max Reed, who also was available for any information and negotiations during the sale. The financing with Laura Williams was a pleasant experience. I would recommend this dealership to anyone! Frank Sullivan, Max Reed and Laura Williams are the best! P.S. - I had gone to another dealership the day before and Toyota's staff was way more professional and knowledgeable! More

Rich was very helpful in my purchasing experience. He took the time to show me how to operate some new features as well as answered any questions I had. When I came back to the dealership for the regist took the time to show me how to operate some new features as well as answered any questions I had. When I came back to the dealership for the registration, he was right there to take care of everything and even answered additional questions I had. It truly was a pleasure doing business with Rich and the Copeland Toyota family. More

We owned two Toyota vehicles when we moved. We needed to find a dealership closer to our new home for service. We decided on Copeland Toyota based on the strength of a number of excellent reviews about the find a dealership closer to our new home for service. We decided on Copeland Toyota based on the strength of a number of excellent reviews about their service department that seemed to set them apart from other local dealers. Before we needed service, however, we decided to trade one of our vehicles for a new one. Thinking that people happy with their service department had probably purchased their cars from Copeland, we chose to look there first. This was hardly our first new car purchase but it was the BEST buying experience BAR NONE! Yes, we had already decided on the vehicle we wanted to buy but we weren't familiar with all the models. Bob R. approached us as we perused the lot, offered his assistance without hovering, and made himself available at OUR request. He proved to be an outstanding sales representative. We really appreciated the level of respect and honesty that was extended to us. There was never any pressure, none of the irritating back-and-forth between the sales person and the manager, and absolutely no games. We got a very fair deal and couldn't be happier with our purchase. Do ask for Bob R. We can't say enough good things about him. Laura in the finance office couldn't have been more helpful and honest. We could have obtained our own financing at a very good rate but Laura researched matching options that would streamline the purchase process. We made the purchase late Saturday afternoon and drove our new car home on Monday. This is a dealership that's worth the drive!j More

This dealer and dealership made buying a car a very easy and pleasant experience. Everyone was very nice to work with and I did not feel pressured at any time. I would recommend this dealer to any friend or and pleasant experience. Everyone was very nice to work with and I did not feel pressured at any time. I would recommend this dealer to any friend or family. More

Going to Copeland Toyota gives a whole new meaning to getting a new car. Straight talk, no games, no surprises, and no feeling you might have done better waiting or going elsewhere. An extremely positive getting a new car. Straight talk, no games, no surprises, and no feeling you might have done better waiting or going elsewhere. An extremely positive attitude exudes from the lovely greeter at the front desk to the sales personnel to the finance arranger. After the sale, the follow up phone call is timely and sincere. Clearly no questions are too minor to be addressed. And when it comes to service, the warm atmosphere continues...there's a nice reception at the garage door, fees for servicing are fully explained, and appointments are honored as though your time is a respected commodity. The whole experience is a pleasure and the treatment is exceptional. More