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Copeland Toyota

Brockton, MA

4.8
902 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 902 reviews

July 15, 2026

I was treated with courtesy and professionalism. I was able to get the car I wanted at the payment I wanted. The whole process was painless! I highly recommend Copeland Toyota and Steve Brennan More

by catherinelarkin77
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Recommend Dealer
Yes
Employees Worked With
Steve Brennan
Jul 16, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about the smooth process and courteous service.

July 13, 2026

Super helpful and I loved that they didn’t put pressure on in any to make a purchase. They just worked within my bounds. Deandre and Tony were great, go see them!! More

by Ademag
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Deandre
Jul 14, 2026 -

Copeland Toyota responded

We appreciate your feedback and are glad our team worked within your bounds. Thank you for choosing Copeland Toyota.

July 11, 2026

Normally I have a great experience but this time was a long wait with no communication of when the service would be done. It was only an oil change, my appointment was at 10:40 and my car wasn’t ready unt More

by gawayne.brown1996
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Recommend Dealer
Yes
Employees Worked With
Bhcghn
Jul 12, 2026 -

Copeland Toyota responded

Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Service Team. Whenever you can, would you send me an email with your best method of contact so we may discuss this? I look forward to hearing from you. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

July 10, 2026

I was a Mercedes Benz manager I like a dealership I can trust. I bought cars with my kids. More

by sk33
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
July 09, 2026

I had a very good experience at Copeland Toyota. Everyone was very kind. The salesman, Brett, was great. He made the entire experience very smooth. Everything was very transparent and straightforw More

by lizcasey1
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Recommend Dealer
Yes
Employees Worked With
Brett Ellis and Carleen Le Hogan
Jul 09, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with Copeland Toyota. We're glad our team provided clear and smooth service. We appreciate your feedback.

July 09, 2026

First time there since you remodeled the waiting area. I liked the layout very much. The service advisors are all very nice and I enjoy the 15% discount for veterans. The area for drinks and food is alway More

by Jim
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Recommend Dealer
Yes
Employees Worked With
Older white haired gentleman
Jul 09, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with the remodeled waiting area at Copeland Toyota. We appreciate your kind words about our service advisors and are glad you find the veterans discount valuable. Your feedback is appreciated.

July 08, 2026

I have bought cars before from Copland and had a good experience with the same sales person over the several years and always had a good experience. This most recent purchase I used a new salesperson bec More

by kris.stoltenberg
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Recommend Dealer
Yes
Employees Worked With
Usman Halilu
Jul 08, 2026 -

Copeland Toyota responded

Thank you for your continued trust in Copeland Toyota. We're glad to hear your experience with our new team member was positive. We appreciate your feedback.

July 07, 2026

We have purchased 12 cars from Copeland. Steve is a terrific salesperson. The financing went smoothly. Service is good. Great product at a fair price More

by rrosenth0820
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Recommend Dealer
Yes
Employees Worked With
Stephen
July 07, 2026

The service department was very professional, courteous and helpful. David was very welcoming and communicative about my car’s service needs. I did not feel pressured nor tricked. As a female needing car s More

by cneuro2020
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service department. We’re glad our team provided the professionalism and communication you expected. Your feedback is appreciated by everyone at Copeland Toyota.

June 29, 2026

The staff and especially Mike was extremely professional and courteous! I will not take my car for service anywhere else 10/10 !!! More

by jspvlll
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Harrop
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