Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
875 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
Contact Dealership
View Awards

970 W Chestnut St

Brockton, MA

02301

Directions

By Type

Showing 875 reviews

May 24, 2026

They are very pleasant to deal with and keep us informed as they are attending to the car. More

by sharongreenspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasn't there in person so I do not know names.
Report | Print
May 24, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's communication. We appreciate your feedback at Copeland Toyota.

May 22, 2026

My experience with the salesman went very well except for an extra long wait time between agreeing to the terms and receiving the vehicle ! He was busy and didn’t have much time to go over everything in the More

by Warren447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We understand your concerns about the wait time and registration process. Please contact us directly so we can better address your feedback.

May 22, 2026

Customer reps are friendly, knowledgeable, and helpful. The technicians seem to be skilled and competent. I have always found service to be good and relatively speedy. More

by daniell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
Report | Print
May 22, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's efforts. We appreciate your continued trust in Copeland Toyota.

May 22, 2026

Great customer service and detention to details. The work. completed was thorough and professional. I would highly.recommend Copeland, Toyota Brockton. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if I have his last name, but Dave Walsh and Steve Flemmi and sales are a key reason to why I am a customer of Toyota.
Report | Print
May 22, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback on our customer service and thorough work.

May 21, 2026

Everyone at Copeland Toyota has always been very friendly and helpful to both myself and my husband every time we have been there. We would definitely recommend this Toyota dealership. More

by Coreym276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance service department
Report | Print
May 22, 2026 -

Copeland Toyota responded

We appreciate your recommendation and kind words about our team. Thank you for choosing Copeland Toyota.

May 20, 2026

This dealership staff has always been tops for the sales department and service department. Definitely recommend them. More

by Mr Molina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARTIN
Report | Print
May 21, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your support of our sales and service teams.

May 20, 2026

Excellent service and explanation of vehicle issues,fair and honest dealings. Service advisor very good More

by Camille.duclos1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike service advisor
Report | Print
May 20, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's efforts at Copeland Toyota. We appreciate your feedback on our service and honesty.

May 19, 2026

Exceptional service. Trevor Hoffman was outstanding finding me the perfect truck! Wouldn’t hesitate to purchase from again. More

by Jeffrobertson18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hoffman and sales manager Kevin
Report | Print
May 20, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with our team at Copeland Toyota. We're glad you found the perfect truck. We appreciate your trust in us.

May 19, 2026

I purchased my car in early May 26, and the A/C needed to be recharged. Brett at Copeland Toyota picked up my car, left me a rental and fixed my Ford Escape. Upon completion they dropped my car at my door. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Ellis
Report | Print
May 20, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist with your Ford Escape's A/C. We appreciate your feedback.

May 09, 2026

I always my Tundra to Copeland. The service department is outstanding. David Walsh always accommodates for appointments and provides expert feedback and advice. The team of technici More

by paul.chapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
Report | Print
May 13, 2026 -

Copeland Toyota responded

Thank you for trusting Copeland Toyota with your Tundra. We're glad our service department and technicians meet your expectations. We appreciate your feedback.

1
2
3
...
88