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Copeland Toyota

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 815 reviews

January 16, 2026

Have always had great service and appointment luck when dealing with Copland Toyota of Brockton Mass. More

by debxlt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Walsh
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Jan 17, 2026 -

Copeland Toyota responded

We appreciate your continued trust in Copeland Toyota and are glad to hear about your positive experiences. Thank you for sharing your feedback.

January 16, 2026

Happy with the work but not happy about having an appointment & still waiting 6 1/2 hours! Granted I did need a recall done but this is ALWAYS the case unless you wait for your car! Need a better sy More

by maureenviscardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dpt
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Jan 22, 2026 -

Copeland Toyota responded

Hello, We take pride in providing exceptional service and would like the opportunity to speak with you about your wait time. Please contact me if you'd like to discuss this further. Thank you, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

January 14, 2026

Everyone that we dealt with at the Copeland Toyota dealership was very friendly and professional. The whole process was easy and efficient. More

by jaykolovson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Hoffman
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Jan 14, 2026 -

Copeland Toyota responded

We appreciate your positive comments about our team at Copeland Toyota. It's good to hear the process went smoothly for you. Thank you for choosing us.

January 10, 2026

Unique is AWESOME. Great customer service and overall great experience. Love coming to Copeland Toyota ! More

by uniquev1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unique Vazquez
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Jan 11, 2026 -

Copeland Toyota responded

We appreciate your kind words about our customer service. It's great to know your experience at Copeland Toyota has been positive. Thank you for choosing us.

January 09, 2026

Execent service, friendly, not much waiting, The waiting are clean and lots drink choice, overall i love the experience More

by EGALVEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2026 -

Copeland Toyota responded

Thank you for your kind words about our service and waiting area. We’re glad you enjoyed the experience at Copeland Toyota. We appreciate your feedback.

January 09, 2026

The staff is knowledgeable and kind. I love the new showroom developments. I am always well taken care of by Copeland Toyota. More

by anowlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Walsh
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Jan 10, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We’re pleased to hear our team and showroom meet your expectations. Looking forward to assisting you again.

January 03, 2026

My time and Copeland was a great experience. Mike Harrop from the service department did a great job keeping me updated on the status of my vehicle. He was down to earth and very knowledgeable. More

by mean55machine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrop
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Jan 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service department at Copeland Toyota. We're glad our team kept you informed and made the process smooth. We appreciate your recommendation.

January 01, 2026

Very helpful for my issue. Resolved very quickly diagnosed challenge and provided transport support from work More

by dhruvasu397
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist you efficiently and provide the support you needed. Your satisfaction is important to us.

December 31, 2025

I purchased a Toyota Carolla Cross recently, the whole process went smoothly and now I have a new car to call my own. More

by lbvampgirl63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton A and Marcenel Louis-Charles
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Jan 01, 2026 -

Copeland Toyota responded

We're glad to hear your Toyota Corolla Cross purchase went smoothly. Enjoy your new car from Copeland Toyota. Reach out anytime if you need assistance.

December 30, 2025

Staff was very professional, productive, knowledgeable, and very patient with clients. Great doing business with Copeland! More

by mossanto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamilton
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Dec 31, 2025 -

Copeland Toyota responded

We appreciate your kind words about our team. It's good to know you had a positive experience with Copeland Toyota. Thank you for choosing us.

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