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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,146 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,146 Reviews of Copeland Chevrolet Hyannis

January 30, 2023

Nick was very helpful and knowledgeable. It was a pleasure working with him on getting my new Mini. More

by patr1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, Nick Grille
Report | Print
Jan 31, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

January 23, 2023

Fast, friendly, competitive prices! Sarah is always super helpful and pleasant as well as the others in the service drive. More

by IRONMIKE5377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 23, 2023 -

Copeland Chevrolet Hyannis responded

Thank you! Sarah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 23, 2023

Front desk was great. Though the mechanic didn’t clean up after oil change. Noticed oil drips in my garage. Went under truck and oil was everywhere. I wiped up and wil More

by DPULIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
Jan 23, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback. I apologize for the residual oil left after your service. This is not normally something we hear and I'd like to look further into it so that we can be sure to take corrective action. At your convenience, would you care to send me your invoice number so that I can help? Thank you again for your feedback and your support. I can be reached via any of the methods below. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

Jan 23, 2023 -

DPULIT responded

Sure… Invoice number CVCS25029

January 22, 2023

Came in without appointment, was serviced right away, had a car done on less that two hours. Wonderful staff very personal and helpful, aside from expertise quality and speed of service, Very happy. More

by vladimirvolynsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Jan 23, 2023 -

Copeland Chevrolet Hyannis responded

Vladimir, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hephzibah met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

January 20, 2023

Every time I come in to Copeland, I have a great experience. Great team all around. More

by Seandroyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa, Sarah Koumbouris
Report | Print
Jan 22, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 18, 2023

I have always been b pleased with the service that’s been provided by all persons involved. More

by larrypiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 18, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Larry, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

January 18, 2023

Service is very very very . ......poor There is no communication between service members, no communication between sales and service. very poor dealership More

by MRGADGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Thomas McCarthy
Report | Print
Jan 18, 2023 -

Copeland Chevrolet Hyannis responded

Mr. Gadget, I'm so very sorry to hear that you didn't have the experience that most customers have come to expect from our team. I'd love the opportunity to help research your visit and help rectify any lack of communication that took place on this visit. If you would be so kind as to send me even just your invoice number, I'd be happy to look into this and see how we can help remedy any concerns that you may have. I look forward to hearing from you soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 15, 2023

Fast friendly service. Mr. McCarthy is very helpful every time I have come for service More

by Kathy Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 16, 2023 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 15, 2023

Very smooth,fast and efficient. Took my truck in on time and had it done quickly. Every one was friendly and kind. More

by Andrew OBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 15, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 11, 2023

I have dealt with 3 different people on buying my truck. Greg remedis was my salesman. I've had very little conversations with him. I mostly dealt with Dave and someone else. Dave was great. I still hav More

by Davegmph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa, Greg Remedis
Report | Print
Jan 12, 2023 -

Copeland Chevrolet Hyannis responded

Thank you Dave. We very much appreciate your feedback and your support. I apologize for having to involve a couple of individuals on this transaction while Greg was out but happy that David was able to help step in. Please reach out to me directly if you should ever have any trouble connecting or any questions that I may be of personal assistance with. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

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