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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,146 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,146 Reviews of Copeland Chevrolet Hyannis

February 25, 2023

Great service dept. Welcoming and well versed. Only fix what is needed and don’t try to add things on that are not needed which is refreshing even with an old 2012 Color More

by classyclarinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Feb 26, 2023 -

Copeland Chevrolet Hyannis responded

Thanks for sharing about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

February 24, 2023

Dealership was very amazing. Staff was knowledgeable and helpful. Finance dept was easy to deal with. I would buy fro. Them again More

by bailiff31
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Feb 26, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

February 22, 2023

I purchased my car at Quirk and the experience was not good. My service call with Copeland was a great experience. You informed me that I had a free first oil change and did some factory recall work. More

by rgiov21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy
Feb 22, 2023 -

rgiov21 responded

My service call with Copeland was a great experience. You informed me that I had a free first oil change and did some factory recall work. Your service team was very friendly and professional. When I ran into scheduling issues, they provided me with a loaner. All the work was completed the same day. Congratulations on a great job...you have a new loyal customer in me.

February 20, 2023

Very friendly and helpful throughout the buying process! Really enjoyed the friendly staff and atmosphere! More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Feb 21, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review, Christopher. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

February 19, 2023

Overall, the dealership lacks communication with the customer which makes it difficult to want to continue to use them going forward. More

by SLUCAS1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Feb 20, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your service invoice number or contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

February 19, 2023

A professional operation in every sense of the word. I was treated incredibly well from beginning to end of the initial transaction and have been ever since. More

by electwillcrocker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Feb 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

February 17, 2023

This is my second purchase from Copeland and I’ll keep coming back. I worked with David Easa both times and he is top notch! The service department is great too - friendly people and great service. More

by plbendavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Easa
Feb 18, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

February 12, 2023

Always a pleasure to do business at Copeland Chevrolet. Drew was very helpful in finding me a vehicle. More

by SUSANCAPRIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Drew Tomkinson
Feb 12, 2023 -

Copeland Chevrolet Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Susan, for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

February 10, 2023

They are Very kind also have knowledge about financing, very helpful people and they have good reputation More

by Frederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Frederick. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 10, 2023

Both Dave and Bill went above and beyond to help me with my new leased car purchase. I’m thrilled with the vehicle and also the service at Copeland Chevy. I will recommend to anyone looking for a new or use More

by gouldc15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sullivan, David Easa
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

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