Cook Ford

Please pay attention I purchased a new truck and the salesman was great. We agreed on a price and when I went to financing he added in a warranty that we never even discus I purchased a new truck and the salesman was great. We agreed on a price and when I went to financing he added in a warranty that we never even discussed. He never gave me the buyers order either. After getting home and going over the paper work I called him and told him he overcharged me. He and the sales manager tried to explain what could have happened but never took responsibility for what did happen. Never offered me anything for their deceiving act, just thanks for coming back in and see you later. I would proof everything you sign before you leave and ask for the financing paperwork and make sure it is correct. Great salesman, just shady financing people. More

4x4 repair on f250 I explained my problem, dropped my truck off, received a call 45 minutes later explaining the repairs needed and the exact cost of service. I authoriz I explained my problem, dropped my truck off, received a call 45 minutes later explaining the repairs needed and the exact cost of service. I authorized the work and two hours later received another call that my truck repair was complete. The lady that was working with me was very nice and extremely professional. Picking up my truck and paying was flawles. Great people. More

Hard to reach people but satisfied It was hard to reach people that could help. If I did reach people they were very helpful. Overall I was satisfied but I never got a call back from It was hard to reach people that could help. If I did reach people they were very helpful. Overall I was satisfied but I never got a call back from sales after leaving messages with sales rep and manager. More

Superior raptor purchase experience Buying a vehicle made easy. Knowledgeable salespeople, professional & personable staff, wonderful service and easy, quick process. I would not hesit Buying a vehicle made easy. Knowledgeable salespeople, professional & personable staff, wonderful service and easy, quick process. I would not hesitate to recommend to family or friends. More

Great experience Everyone at cook ford was nice and attentive... no one was pushy either I was a little cautious at first but cook ford definitely earned the trust of Everyone at cook ford was nice and attentive... no one was pushy either I was a little cautious at first but cook ford definitely earned the trust of my family and myself would go again for my next ford purchase Mark did great! Price was also fair More

Great Experience. Great price on a great truck. Tim was fantastic. Would definitely go back for my future vehicle needs. They definitely made it worth the drive. Great price on a great truck. Tim was fantastic. Would definitely go back for my future vehicle needs. They definitely made it worth the drive. More

South of high pressure As a person who has purchased almost 20 from Cook(previously Gene Hamon) Ford since 1986, I have gone back time after time for two reasons, price and As a person who has purchased almost 20 from Cook(previously Gene Hamon) Ford since 1986, I have gone back time after time for two reasons, price and service. Also, I am not the easiest person to deal with when it comes to purchasing a new vehicle. The reason previous posters walk away disatisfied with Cook is because they are expecting big city "fluff." If you want hot dogs and balloons, go to to Houston. If you want the right car at a great price from a dealership who will do what they say, go to Cook Ford. Ask for Lisa R., and she will do everything to put you in a new Ford. More

Great experience I really enjoyed my buying experience the staff at cook Ford Really took care of me Dave Delisio in Service is unmatched he is excellent at his job I really enjoyed my buying experience the staff at cook Ford Really took care of me Dave Delisio in Service is unmatched he is excellent at his job More

Great deal on a Focus RS! The entire team at Cook Ford including the Internet crew did a great job of giving the info I wanted on the car I wanted. They were also great with h The entire team at Cook Ford including the Internet crew did a great job of giving the info I wanted on the car I wanted. They were also great with helping arrange financing, handling the paperwork, getting accessories done and delivering the RS. Kudos to them on a job well done! More

Excellent service at Cook Ford!! The Service Department at Cook Ford is prompt and professional. They go out of the way to make you comfortable while your vehicle is being serviced. The Service Department at Cook Ford is prompt and professional. They go out of the way to make you comfortable while your vehicle is being serviced. More