Cook Ford
Texas City, TX
Filter Reviews by Keyword
By Type
207 Reviews of Cook Ford
Great prices on vehicles! Staff was friendly and got my deal done quick. I will recommend anyone to Cook Ford that is in the market for a new vehicle. Thanks Cook Ford! deal done quick. I will recommend anyone to Cook Ford that is in the market for a new vehicle. Thanks Cook Ford! More
Amazing Experience! We absolutely love Cook Ford! We purchased a 2019 Ford F-250. Their prices are the best we have found. We loved working with Bill & the finance depart We absolutely love Cook Ford! We purchased a 2019 Ford F-250. Their prices are the best we have found. We loved working with Bill & the finance department was wonderful! We will definitely be back! Thanks again! More
No surprises Negotiated price of vehicle with options over the phone and internet. Flew in town, picked up at airport and on the road in less than an hour. Negotiated price of vehicle with options over the phone and internet. Flew in town, picked up at airport and on the road in less than an hour. More
2019 Ford Ranger George's knowledge of the Ranger really helped me make up my mind. He was friendly and pleasant to work with. Rich (sic?) in finance was also great to George's knowledge of the Ranger really helped me make up my mind. He was friendly and pleasant to work with. Rich (sic?) in finance was also great to work with. More
Great team, awesome salesman and sweet hats! We picked up a new 2019 F-150 supercrew this week. Our salesman Tim was fantastic, pulling all the strings he could to get what my wife wanted. The wh We picked up a new 2019 F-150 supercrew this week. Our salesman Tim was fantastic, pulling all the strings he could to get what my wife wanted. The whole team over there treated us like family, and we've never had a smoother, more pleasant buying experience hands down. Even got some sweet ford hats. More
Not ver smart I was told that I was that I was not very smart and not good at math by employee at Cook Ford because I gave a bad review It came from Tim CookFo I was told that I was that I was not very smart and not good at math by employee at Cook Ford because I gave a bad review It came from Tim CookFord tell you lies to get you in do not deal with them when you get them a bad review they call on the phone and insult you More
Happy happy happy! Started with Steve he was so nice, plain speaking, down to earth. Everyone I met after him were nice professional and mannerly , true southern charm. Started with Steve he was so nice, plain speaking, down to earth. Everyone I met after him were nice professional and mannerly , true southern charm. More
misleading advertising Cook advertised a very specific price on a new Expedition which was highly competitive. Discounts were not detailed, only shown as 'Cook discounts'. A Cook advertised a very specific price on a new Expedition which was highly competitive. Discounts were not detailed, only shown as 'Cook discounts'. At the dealership, the "sale price" given me was $5k OVER the internet price, because the "Cook discounts' didn't apply to cash buyers. Fine. I understand you want to make money on financing. But be honest about the "internet price" you advertise. That was a highly unethical and disingenuous (dishonest) tactic. Even if their price were better than another dealer, I would not go back and will never buy from them. Wasted my time. More
Great Fair price on vehicle and customer service was great ! I would refer a friend or family member. Lots of vehicles to choose from on site. Fair price on vehicle and customer service was great ! I would refer a friend or family member. Lots of vehicles to choose from on site. More
Please pay attention I purchased a new truck and the salesman was great. We agreed on a price and when I went to financing he added in a warranty that we never even discus I purchased a new truck and the salesman was great. We agreed on a price and when I went to financing he added in a warranty that we never even discussed. He never gave me the buyers order either. After getting home and going over the paper work I called him and told him he overcharged me. He and the sales manager tried to explain what could have happened but never took responsibility for what did happen. Never offered me anything for their deceiving act, just thanks for coming back in and see you later. I would proof everything you sign before you leave and ask for the financing paperwork and make sure it is correct. Great salesman, just shady financing people. More