Connecticut's Own Volvo Mazda

Excellent Customer Service I visited the dealership on 7/29 for a scheduled service appointment and a software update. Diana Maione, the service advisor went above the call of d I visited the dealership on 7/29 for a scheduled service appointment and a software update. Diana Maione, the service advisor went above the call of duty to drop me off at a local diner when a courtesy driver was not available due to other customer drop offs. She could have asked me to wait for the next driver but instead stopped what she was doing and was kind enough to drop me of at the diner as I waited for my service to be completed. Kudos to Diana!!! More

Looking for forward to driving my new car ! Volvo was so easy to deal with except the fact they are short staffed for unforeseen circumstances. They did the best job they could do. Volvo was so easy to deal with except the fact they are short staffed for unforeseen circumstances. They did the best job they could do. More

The best--which is why I always come back! Kent always explains in detail what is going to be done & if something else comes up unexpected details on that as well. Trust him without question/d Kent always explains in detail what is going to be done & if something else comes up unexpected details on that as well. Trust him without question/doubt. Can't say that about many (if any) others. Always feel comfortable & well taken care of and respected too which is very important. The shuttle service is great as well! Can't remember the driver's name/has been there about 6 months. Very nice, friendly & makes me feel at ease. More

Fantastic experience The service took around half the time of the estimate I got from another Volvo dealership. Kent was very helpful in explaining what was wrong with my The service took around half the time of the estimate I got from another Volvo dealership. Kent was very helpful in explaining what was wrong with my vehicle, and everything was running smoothly after the service. More

Great Easy and satisfied. From start to finish I knew what I wanted and the dealership was easy to work with and made the experience super low maintainable. Easy and satisfied. From start to finish I knew what I wanted and the dealership was easy to work with and made the experience super low maintainable. Thank you! More

On Time Service, no problems I was early for my appointment, and they were ready and waiting. Service was done in less time than quoted. Price was as per estimate, with no surpris I was early for my appointment, and they were ready and waiting. Service was done in less time than quoted. Price was as per estimate, with no surprises or "gotcha's". More

Service was efficient and personnel courteous. Shawna at the service desk kept me updated on the progress of my vehicle repair and called me when it was comp was efficient and personnel courteous. Shawna at the service desk kept me updated on the progress of my vehicle repair and called me when it was completed. More

CT. Own Volvo Service Service was efficient and personnel courteous. Shawna at the service desk kept me updated on the progress of my vehicle repair and called me when it Service was efficient and personnel courteous. Shawna at the service desk kept me updated on the progress of my vehicle repair and called me when it was completed. More

efficent, timely,complete Informed me up front of work that needed to be done. Completed the work on time and within the cost at the beginning of the day. Informed me up front of work that needed to be done. Completed the work on time and within the cost at the beginning of the day. More

Pete's a peach Pete Marrone was outstanding. Our experience dealing with him and ultimately purchasing a 2015 Volvo XC70 demo was superb. We loved dealing with Pete Pete Marrone was outstanding. Our experience dealing with him and ultimately purchasing a 2015 Volvo XC70 demo was superb. We loved dealing with Pete and with the dealership . . . and we love our car. More