Connecticut's Own Volvo Mazda

Followup The car came with spring tires and the dealer offered to change them to all weather tires for no charge. My GPS had some issues and they had severa The car came with spring tires and the dealer offered to change them to all weather tires for no charge. My GPS had some issues and they had several people work on it until we found the solution. They also answered my other questions about the operation of the car. More

Easy in and out! 10K service with our new 2017 Volvo S60. Made the appointment online the night before, got there at 8am and was out at 9:24am. It almost took me longe 10K service with our new 2017 Volvo S60. Made the appointment online the night before, got there at 8am and was out at 9:24am. It almost took me longer to get a coffee at D-n-D beforehand. They even Washed and vacuumed my car before sending me on my way. The waiting area has chargers for all sorts of tablets and phones, and Wi-Fi. Overall a great, simple, comfortable, no hassle experience. More

Top rated dealership and service I would only go to this dealership to bu, lease, service a car. They are the best. They are accommodating and listen to your needs and do everything t I would only go to this dealership to bu, lease, service a car. They are the best. They are accommodating and listen to your needs and do everything they can to help. Including the night my car broke down the service area already closed. The sales manager didn't even hesitate, he took my car in and got me a loaner so I wouldn't be unconvinced while they diagnosed and fixed my car the next day. My current service was routine and done and delivered on time. More

Patience is a virtue. I appreciate both John and Gary and their attempt to control a transaction that was out of their total control. However, Volvo USA can do a better job I appreciate both John and Gary and their attempt to control a transaction that was out of their total control. However, Volvo USA can do a better job communicating to customers especially when a customer orders a vehicle that will take more than 90-days to arrive...a little communication goes a long way to keeping customers happy and engaged. In the end patience is a virtue but lack of communication is detrimental. More

Once truly exceptional; now very good. The competence of the service advisers has diminished markedly in the past couple of years. Some know very little about the vehicles. I own both Volvo The competence of the service advisers has diminished markedly in the past couple of years. Some know very little about the vehicles. I own both Volvo and Mazda vehicles, mostly because I've had a working relationship with this dealer for many years. I've bought and leased here and always had my vehicles serviced here. So I am on the premises often. More

Great Buying Experience My current lease was coming to an end, so I was doing research on my next car. I test drove several different luxury models and decided on the 2018 Vo My current lease was coming to an end, so I was doing research on my next car. I test drove several different luxury models and decided on the 2018 Volvo S90. I went to a local dealer and test drove the car and then went back for a follow up. I was happy with this experience, so I went on-line to find other Volvo dealers. I came across the dealership in Milford and went in. The sales person and the sales manager were very welcoming, low key and never tried to push unnecessary add-on's that many dealers do. In fact, they showed me additional ways to save money on my purchase which enabled me to get a car with more options than I thought possible and stay within my budget. The whole experience was excellent and they have already followed up a couple of times to make sure everything was OK and to answer any questions that may have come up. I would highly recommend this dealership. More

great Because they are great people to deal with ,they understanding and helpful. I would like to thank them for all the help Because they are great people to deal with ,they understanding and helpful. I would like to thank them for all the help Mr Ronald Wardlow More

Leasing new car I would highly recommend dealing with Gary Skitromo @ Mazda of Milford. Gary made the experience truly exceptional he was a pleasure to deal with in. I would highly recommend dealing with Gary Skitromo @ Mazda of Milford. Gary made the experience truly exceptional he was a pleasure to deal with in. I will use him again on my next leasing or buying of new car. More

Great purchassing experience! I was very impressed with the overall experience. Mark and John were not only able to understand our needs, but most importantly their ability to mat I was very impressed with the overall experience. Mark and John were not only able to understand our needs, but most importantly their ability to match that with the product and price we were ultimately pleased with. More

Repair Visit The problem diagnosis was accurate and timely. Diane listened to my comments and gave the technician an accurate write-up. The repair (front brakes an The problem diagnosis was accurate and timely. Diane listened to my comments and gave the technician an accurate write-up. The repair (front brakes and rotors) was completed while I waited. The brakes now perform correctly and do not make any noise. More