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Conklin Chevrolet Salina

Salina, KS

4.5
126 Reviews

2700 S 9th St

Salina, KS

67401

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Showing 126 reviews

September 26, 2024

This dealership was wonderful! I was on a road trip and had some problems with my truck. They got her in and fixed and I was back on the road again. Everyone was super nice and it More

by M3r3willi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Harris, Joel Navarez
Sep 27, 2024 -

Conklin Chevrolet Salina responded

Thank you for taking the time out of your day to rate and review us! We take pride in going above and beyond to ensure our customers experience 5-star service and care! We’re delighted to hear that we were able to help you get back on the road quickly and safely, and we appreciate you trusting us to care for one of your largest investments. Travel safely and don’t ever hesitate to call if you’re over this way again and in need of automotive care. -Charles “Chuck” Jones, Service and Parts Director Conklin Chevrolet Salina

September 26, 2024

I am happy with the fact that they were able to fix my Jeep even though it took almost a month between getting the parts in and installing. I was given a courtesy car to drive during this time. Upon recei More

by Troth
Recommend Dealer
No
Employees Worked With
Tafoa Garman
Sep 27, 2024 -

Conklin Chevrolet Salina responded

I sincerely apologize for the mistakes we made. This isn't the impression we wanted to leave, and I can understand your disappointment. If you would please call me at 785-825-8271, I’d like to discuss this with you further. Again, I offer my sincerest apologizes. -Charles “Chuck” Jones, Service and Parts Director Conklin Automotive Salina

September 23, 2024

They are friendly, and all the staff is willing to meet your vehicle needs, whether they’re your sales associate or not!! I will definately come back!! More

by Jan Tingen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn? And another gentlemen in foyer, Javi Almaguer, Jason Langen
Sep 24, 2024 -

Conklin Chevrolet Salina responded

Thank you for taking the time to leave us this excellent 5-star rating and review, Jan! We are overjoyed that our team could be of such great assistance to you and provide you with top-notch experience! We look forward to continuing to serve you and your future automotive needs, and we wish you the safest of travel until we see you again. -Gerard Smith, General Manager Conklin Automotive Salina

September 20, 2024

They were very cordial had a great greater at the door found the appropriate person right away when we got to negotiating for the vehicle everything was going really good until the last and it was decided More

by mick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter Westhoff
Sep 20, 2024 -

Conklin Chevrolet Salina responded

We always appreciate feedback from customers, Mick, and we are so sorry to hear you had a negative experience with us. We never want our customers to feel like we aren't providing them with the absolute best customer service they’ve ever had. Should you wish to reach out further, I would be happy to discuss your experience. Thank you for your business and for reaching out. -Gerard Smith, General Manager Conklin Automotive Salina 785-825-8271

September 19, 2024

Everyone from the door greeter to everyone outside and inside makes you feel welcome and important..Matt Snyder has been so helpful , kind and caring. Todd Hopkins was great to work with too. Javier I w More

by suzanjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Almaguer, Todd Hopkins, Matt Snyder
Sep 20, 2024 -

Conklin Chevrolet Salina responded

WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Gerard Smith, General Manager Conklin Automotive Salina

September 19, 2024

Their service department on the Chevy side of things was horrible. Worst customer service experience in a long time. More

by Upset customer
Recommend Dealer
No
Employees Worked With
Andrew Harris, Chuck Jones
Sep 19, 2024 -

Conklin Chevrolet Salina responded

We’re concerned by your feedback and we would really like the opportunity to speak with you to learn more about your experience. However, we were unable to find your information in our system under the name you have listed. If you would please, contact me at your earliest convenience, we can find a quick resolution to the situation. I look forward to speaking with you soon. -Charles “Chuck” Jones, Service and Parts Director Conklin Chevrolet Salina, 785-825-8271

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