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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
782 Reviews

782 Reviews of Conicelli Toyota of Springfield - Service Center

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January 29, 2025

Good service very professional and courteous Mr. Mays let me know when the car was ready More

by BABE2381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. Your positive feedback is greatly appreciated. Paula d., Customer Relations

January 28, 2025

The staff is helpful and the service polite. It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular servic More

by Eyesofmarch80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Conicelli Toyota of Springfield responded

Sarah, thanks for sharing your recent experience with our service center at Conicelli Toyota of Springfield. I am disappointed to hear that your recall work was not performed. I sent your concerns to our Service manager, Jack DePre, asking him to look into this for you. We appreciate your business. Paula d., Customer Relations

January 28, 2025

Working with Paul was a pleasure. No high pressure sales and he answered all questions I had about the truck. Thanks for everything and I’ll recommend Conicelli to anyone who asks and More

by ggreenwalt
Recommend Dealer
Yes
Employees Worked With
Paul Cincotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. Paula d., Customer Relations

January 27, 2025

I’ve been a customer of Conicelli Springfield for years. This is my 4th new car purchased from Conicelli. I was extremely unhappy with my last appointment. More

by cmcawley44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Jan 28, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your last service experience did not meet your expectations. I sent your concerns to our service manager, Jack DePre and asked him to reach out to you. We appreciate your business. Paula d., Customer Relations

January 26, 2025

Service was quick and truck runs fine. Check in at service desk could be better. More

by bart331
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for maintaining your vehicle's performance with our dealership. We appreciate your business. Paula d. Customer Relations

January 25, 2025

Excellent services. Short waiting time and quiet waiting area with hot coffee. My Camry runs like new after the service. More

by ipin.i.guo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great 5 star review. We appreciate your business. Paula d., Customer Relations

January 25, 2025

Please continue to provide the service you give us it’s greatly appreciated. You have me locked in. Thank you More

by harold1950jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate your business. Paula d., Customer Relations

January 23, 2025

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your kind words and business. Paula d., Customer Relations

January 23, 2025

mays is the best he deserves a raise he got my radio replaced and got my apple carplay done even tho it broke at first he did not hesitate to correct the issue at hand! love ya’ll! More

by Lizzie Perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thanks Lizzie for sharing your recent experience with our dealership. We appreciate your business! Paula d., Customer Relations

January 23, 2025

Took care of my problem when I didn’t have an option to make an appointment. Very satisfied as always More

by DONNELLYBE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service Dept.
Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

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