Conicelli Toyota of Springfield - Service Center

Always a great experience whenever I come in for service, very friendly and professional staff very friendly and professional staff More

Took care of a wide range of services items and offered excellent advice. They missed one of my requests or I'd have given 5 stars. excellent advice. They missed one of my requests or I'd have given 5 stars. More

Work is performed properly, but service advisors have no concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection offered to car buyers is deceptive, because they charge as much for the emissions test as most shops charge for both inspections. More

I purchased the RAV4 new and did all my service with this dealership because they were very professional and straight forward. The dealership is kept clean and updated. It is a pleasure to do business at t dealership because they were very professional and straight forward. The dealership is kept clean and updated. It is a pleasure to do business at this location and I recommend the agency to my friends. More

I had to reschedule an appointment after calling the dealership letting them know I was stuck in traffic dealership letting them know I was stuck in traffic More

Friendly personnel, courtesy shuttle driver was great. Worked with me to job done as requested Worked with me to job done as requested More

Conicelli offers Great customer service, reasonable wait time, and quality work. Alisa was great as are the check out gals! time, and quality work. Alisa was great as are the check out gals! More

took 2. 5 hr for oil change and state inspection.emission inspection was exempt.way to long. 5 hr for oil change and state inspection.emission inspection was exempt.way to long. More

I always feel well taken care of at Conicelli @Springfield. Kudos to Alise who always makes my visits smooth. @Springfield. Kudos to Alise who always makes my visits smooth. More

Appointment was for routine maintenance. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. More