Conicelli Toyota of Springfield - Service Center

Great customer service! It was a pleasant experience having my car serviced at Conicelli Toyota. The service staff was very cordial and helpful. Mr. Evans was especially help It was a pleasant experience having my car serviced at Conicelli Toyota. The service staff was very cordial and helpful. Mr. Evans was especially helpful in getting my car back to its original condition. A part needed to be ordered, and he said I would be notified as soon as that part came in. I understood that such a part probably would not be on hand in the parts department. More

Thank you Maria.Outstanding sales person Maria was extremely helpful during the purchase of my new car, She did whatever she could to get me the deal that I needed. I would recommend her to Maria was extremely helpful during the purchase of my new car, She did whatever she could to get me the deal that I needed. I would recommend her to all! Thank you Maria More

Great service Was travelling from NC to PA. Decided to get service done for my 2016 Sequoia at Conicelli - springfield. Didnt have an appointment and this place sta Was travelling from NC to PA. Decided to get service done for my 2016 Sequoia at Conicelli - springfield. Didnt have an appointment and this place stays busy. CHRISTINA RANDALL ( assistant service manager ) at the location, made sure she accomodate my cars service in time - need more good people like CHRISTINA in this world to make it better. Thanks for amazing experience. More

One Excellent Experience In any transaction something unexpected can go wrong. The true test of a vendor is how they make things right again. Well our already high expectation In any transaction something unexpected can go wrong. The true test of a vendor is how they make things right again. Well our already high expectations (from being experienced seniors) were exceeded at all levels by the dedicated folks at Conicelli's. Finding customer focused professionals today is rare. But at this dealership, it was easy, and so refreshing. They enjoy working there, and it shows in thier complete commitment to keepng the customer happy too. Rick Stout is a perfect example of all of the above. His patience, attention to detail, and even generosity, went all beyond anyone we had encountered at ANY other dealership. Bravo to the entire Conicelli Team! More

Great service done by skilled technicians Dropped my truck off for inspection and quickly was told I needed front brake work done. Brake parts put on by another garage had failed and needed t Dropped my truck off for inspection and quickly was told I needed front brake work done. Brake parts put on by another garage had failed and needed to be replaced. The service rep documented the shoddy work ( which included bent and damaged hardware) and saved the failed parts. Luckily I was able to return the failed parts for a partial refund. Thanks Springfield Toyota for getting it right, my brakes haven't worked this well in years! More

Work was done on time. I scheduled as soon as Recall Letter was received. Christina gave me the earliest appointment based on date when part would be delivered. I had to re I scheduled as soon as Recall Letter was received. Christina gave me the earliest appointment based on date when part would be delivered. I had to re-schedule to family emergency. Christina was very accommodating, and my Corolla was serviced promptly the next day. More

Service Exceptional service great customer service and shuttle services. The dealership is clean and well organized. Repairs were promptly completed and deliv Exceptional service great customer service and shuttle services. The dealership is clean and well organized. Repairs were promptly completed and delivered on time. Highly recommend this dealership. More

Great Service My Service Experience was Great ! It included Every Aspect of the process. Over-all, Everything was Great; The People, The Service, The Whole ex My Service Experience was Great ! It included Every Aspect of the process. Over-all, Everything was Great; The People, The Service, The Whole experience!!! I worked with Christina, and She was Great!! More

Car maintenance experience was excellent through out The service manager explained what was going to be done in the maintenance process and the approximate time it would take along with the cost of the m The service manager explained what was going to be done in the maintenance process and the approximate time it would take along with the cost of the maintenance. This dealership has a shuttle service and took me home and then picked me up when my car maintenance was completed which made it very convenient for me. The dealership employees are friendly which makes the experience great. More

Christinia Randall is awesome! I have been dealing with your service center going in 11 years now and I can't say enough about Christina. She is so kind, so professional and always I have been dealing with your service center going in 11 years now and I can't say enough about Christina. She is so kind, so professional and always working so hard to get you in and out as quickly as she can. I trust her so much with all of our Scions and I know she always takes good care of me and my family. Thank you Christina! More