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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
822 Reviews
Call Service Center (610) 690-6000

822 Reviews of Conicelli Toyota of Springfield - Service Center

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April 13, 2024

Very helpful at check in desk. Looked up my chart and suggested various maintenance needed More

by sdeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star rating. We appreciate it. Paula d., Customer Relations

April 12, 2024

The service that I get from Conicelli is the reason I stay with Conicelli. I’ve worked for many years with Matt Hoyle. He does a great job!! More

by paul.falcone7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
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Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

April 12, 2024

Very good service and professional thank you very much Good peoples and fair price thanks More

by rednasri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 12, 2024

Alisa gave me a heads up on the April tire sale, which was appreciated. Thanks More

by roybrandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

April 12, 2024

As always good , quick work, nice ambiance, cooperative staff, on time car delivery with accurate service More

by saumilptl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
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Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 12, 2024

Poor diagnostic skills. Problems not present before taking the car in for service appear days later. Coincidence? More

by KGBOWL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Conicelli Toyota of Springfield responded

You should be hearing from our service manager Jack DePre regarding your recent experience. If not, please contact Jack at 610-690-6000 x 5060. Thank you Paula d., Customer Relations

April 11, 2024

Was told it would take1 1/2 to 2 hours and I was there for almost 4. More

by rotolimel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear about your recent experience with our dealership. I certainly hope that we can make your vehicle's next service visit completed in a more timely fashion. We apologize for the delays. Paula d., Customer Relations

April 11, 2024

Alisa Fox has AMAZING customer service! I undoubtedly trust her expertise when it comes to my vehicle More

by Rcruz422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

April 11, 2024

Great service. Get sale if this car last year. No problems with the car. Love shuttle service. More

by thaliag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Rich my shuttle service, Shawn Heffron
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Apr 15, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for this five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. Paula d., Customer Relations

April 11, 2024

Comfortable environment, they take care to keep you posted as to any outstanding issues. The car is always ready for yoy More

by irish4of8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for this four star review. We appreciate it. Paula d., Customer Relations

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