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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
631 Reviews

631 Reviews of Conicelli Toyota of Springfield - Service Center

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February 23, 2024

Your service representative Alisa was very pleasant and courteous. She followed through with all our requested services, even our malfunctioning driver’s window. Her professionalism is commendable. We will More

by YVETTEBALCO639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for this great five star review. We appreciate the positive feedback and your business. Paula D., Customer Relations

February 20, 2024

Keep. .keep...up..up the...the ..good...good ..works...works ....yes, maybe. Continue..up....down More

by MILFORD46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words! Paula d., Customer Relations

February 18, 2024

Excellent service received call updating me on work being done or needed. Like bringing my car here for service. More

by BINDYB57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Your business is important to us! Paula D. Customer Relations

February 18, 2024

Great service person. I would recommend her to anyone. She is friendly and nice to talk to. More

by JR0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Thanks! Paula D. Customer Relations

February 16, 2024

I had a very positive experience with Conicelli Toyota everything from setting up an appointment , to Alissa handling my service needs, even the guys working the valet parking were very professional. More

by GCOATES6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Paula D. Customer Relations

February 16, 2024

I’ve purchased my past two cars from Conicelli and have been using the service center for all of my car repairs and inspections. Staff and associates are always helpful, courteous, and knowledgeable. More

by MICKLROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Paula D. Customer Relations

February 16, 2024

I was pleased with everything until I neared Kohl's on Balt Pike on the way home. Tire light came on the dashboard (first flashing, then a solid light) on 2009 Corolla. Thought one of my tires were low de More

by JMILLER0616
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Conicelli Toyota of Springfield responded

I took the opportunity to share your concerns with our service manager, Jack DePre. If you contact me with your name and phone number I would like to pass it on to Jack so that he can assist you with these issues. Paula DiGiacomo, Customer Relations, pdigiacomo@conicelli.com

February 16, 2024

She is a good person, very hard worker nice person, very efficient,Excellent customer service More

by ELOS_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Paula D. Customer Relations

February 16, 2024

I discovered my battery died in the afternoon, had AAA jump it, called the dealer, scheduled and attended my appointment, and was home in about 2 hours with a new battery. It was great how quickly they to More

by SHELLEYGRAYEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and positive feedback. Paula D. Customer Relations

February 16, 2024

Everyone worked so hard with me to make this deal happen. The dealership is always clean and welcoming. More

by totalpackage175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this five star review and your kind words. Thanks for the positive feedback. Paula D. Customer Relations

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