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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
632 Reviews

633 Reviews of Conicelli Toyota of Springfield - Service Center

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March 24, 2024

It’s always a great experience at Conicelli! The people are great and the workers are always professional. More

by WAYNEHEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 24, 2024

The service is fine. We went in for an oil change and told an hour and a half, ok but after two hours my wife just asked the lady service writer who was taking care of us More

by RJM1079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

I sincerely apologize for your recent experience with our service writer. This is not how we expect our employees to speak with our customers. I've shared your review with our Springfield Service Manager, Jack DePre, for his review/action. If you send me your phone # I'll be happy to pass it on so he may contact you. Paula d., Customer Relations, pdigiacomo@conicelli.com

March 24, 2024

I have always been satisfied with my visit to Conicelli Toyota. Christine Randall is a true professional! More

by percy.morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 23, 2024

Joel Morales is very accommodating. It’s always a pleasure to see him around. Will definitely look for him when we buy another vehicle in the future. More

by JALJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted from Service Dept.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the positive feedback and thanks for choosing Conicelli Toyota. Paula d, Customer Relations

March 23, 2024

Matt was very Attentive and extremely knowledgeable and helpful. Toyota Always does a great job. More

by GRG456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star rating and your business. Paula d., Customer Relations

March 23, 2024

The job was done as explained. The agent was very informative and friendly. The price reasonable. More

by FLOKIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the five star review and kind words. Paula d., Customer Relations

March 23, 2024

Springfield Toyota is the only place I take all my vehicles for service. Very professional at every step. More

by bdzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words! Paula d., Customer Relations

March 23, 2024

Always happy with this dealership, will be back for sales snd service. I trust them More

by JK816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great review and five star rating. Paula d., Customer Relations

March 22, 2024

We have been coming to Conicelli for 14 years with our 2007 Prius. We usually had Matt to sign us in. Sadly, I was rear ended last month. So , of course , we came to Conicelli to buy another car. We had P More

by SKIPSTRAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince our salesman was terrific! Professional, very knowledgeable., Matthew Hoyle
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

We appreciate this great five star review. We appreciate the positive feedback and your continued loyalty to our dealership. Paula d., Customer Relations

March 22, 2024

Omar was fantastic! He went above and beyond to help me with my Warranty for my C-HR transmission. He set up a rental and everything so I didn't have to miss work. I More

by LUVTOINTERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 22, 2024 -

Conicelli Toyota of Springfield responded

Please know we appreciate you choosing our dealership for your vehicle's service needs. Thanks for the four star rating and we look forward to assisting you in the future. Paula d., Customer Relations

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