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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
633 Reviews

633 Reviews of Conicelli Toyota of Springfield - Service Center

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March 28, 2024

The whole process of dropping my vehicle for service is easy and efficient. Everyone always courteous and helpful. More

by sandelini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name who serviced my car
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our service center; we look forward to assisting you in the future. Paula d., Customer Relations

March 28, 2024

Christina Randall handled me with amazing care. Overall, great atmosphere and very professional. Thank you. More

by TYCCHUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Matthew Hoyle, Shawn Heffron
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate you servicing your vehicle with our service center. Paula d., Customer Relations

March 27, 2024

I am very pleased with the service on my corolla. Everything was done on time. The staff were all professional and treated me well. More

by CLYDEKERNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota dealership. We appreciate your business. Paula d., Customer Relations

March 27, 2024

Very good service. Work was done quickly and at a very reasonable price. Work that needed to be done was clearly explained. More

by TOUBOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Conicelli Toyota of Springfield responded

Many thanks Toubok for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 27, 2024

When I walked in no one greeted me but yet all 3 employ looked at me I waited almost 10mins to be called up and I was the only person in line then when I asked the guy which oil will I be getting because I More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hoyle
Mar 27, 2024 -

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our Toyota Service Center in Springfield; I shared your concerns with our service manager Jack DePre. I would like to give Jack your phone # so he can reach out to you. Please contact me at pdigiacomo@conicelli.com Thank you, Paula d., Customer Relations

March 26, 2024

Waited more than 15 minutes to be checked in. 4 people were working. Two had customers. I stood in front of a man who was doing what looked like non essential paperwork. He could have taken me. B More

by RMONTE8500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our Toyota Service Center in Springfield; I shared your concerns with our service manager Jack DePre. I would like to give Jack your phone # so he can reach out to you. Please contact me at pdigiacomo@conicelli.com Thank you, Paula d., Customer Relations

March 26, 2024

Great customer service. Explained everything that was done to my car. Wait wasn’t long. More

by LJSTAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for this five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 25, 2024

I was very pleased with the work and service performed by your Body Shop. Ben Guyon was great to work with. He returned my calls promptly and explained everything to me clearly. I would highly recommend y More

by spencelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Guyon
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

So happy to hear about your recent experience with our Body Shop; I'll be sure to share this with Ben and our team! Paula d., Customer Relations

March 25, 2024

Have used service center since 2011. Staff always efficient, knowledgeable. Repairs always well-done; prices are not unbearable. Recently consulted Sales Dept, Jordan who was informative More

by kathryneandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schecter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the great review and positive feedback. We appreciate your continued loyalty to our dealership. Paula d., Customer Relations

March 24, 2024

Omar checked me in for state inspection, I was out in a little over and hour. Omar was courteous and pleasant. More

by JNTTJMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 25, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

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