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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
633 Reviews

633 Reviews of Conicelli Toyota of Springfield - Service Center

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April 03, 2024

Service dept is not organized. People don't know where to go. Be more friendly More

by HarveyWilloughby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Conicelli Toyota of Springfield responded

Harvey, I am sorry to read this review. I shared your concerns with our service manager and asked him to review them. I hope that your next visit to our service center will be a more positive experience for you. Paula DiGiacomo, Customer Relations

April 03, 2024

Christina gave personal attention at intake and after work is completed. Soon as you pull in, you feel confident and cared for. More

by VCURRYDST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and your business. We appreciate it. Paula d., Customer Relations

April 02, 2024

Everyone is friendly and helpful. I always receive important information on my vehicle. They are dependable and their service on my vehicle is excellent, Service representatives are More

by HALLROSEMHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romel Bolger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star review and for choosing our Toyota service center to maintain your vehicle's performance. Paula d., Customer Relations

April 01, 2024

Poor physical layout of service desks when entering this Toyota. Always a delay in being greeted by those working at the service desks. More

by ktaryan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the four star rview and feedback regarding your experience. I'll be sure to share this with our service manager. Paula d., Customer Relations

April 01, 2024

Very nice to deal with. Took care of any problems that I had with my purchase of a used car. Paul Santabarbara was our agent and he was great More

by CLAFLINGAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Santa Barbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcom Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

April 01, 2024

Extremely professional staff from the front desk to the techs I spoke to. I also enjoyed the car jockeys, very polite. Extremely clean also More

by BRIAN.GEORGE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

It's always a pleasure, I'm in and out & I feel like my car is being taken care of well there. Additionally, The service Advisor Omar that I had this time was really personable amd helpful. More

by SHARPESHERRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

Quick, easy, respectful, honest. I love what you do for me! Big fan! Thank you. More

by erinsue1971
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 31, 2024

They were all very nice the service on my car was done in a reasonable time . More

by orangerskaren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 30, 2024

Everyone from service to parts were exceptionally polite and helpful. Would recommend your dealership anytime. More

by BEVMCCLINTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry,I don’t know their names.
Apr 01, 2024 -

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

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