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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
633 Reviews

633 Reviews of Conicelli Toyota of Springfield - Service Center

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April 07, 2024

Appointments are always easy to make on their site. I appreciate the communication that they provide me before, during and after my vehicle has been services. I have been coming here for years and they More

by Deb0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Heffron
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback regarding your recent visit to our dealership. We appreciate your business. Paula d., Customer Relations

April 06, 2024

I trust the crew at Conicelli to give me an honest appraisal of my vehicle's condition and needs. More

by TTOLOMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 06, 2024

Our service experience was excellent as always, Easy to get an appointment and service was completed in a timely fashion! Thsnkd More

by GJMCDERMOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 04, 2024

The team had great communication, the facilities provided a comfortable waiting environment, and the technician valued my time. More

by laurenmarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 04, 2024

Service was quick and efficient and the technician communicated appropriately. The waiting area was comfortable. More

by JOANTHONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

April 04, 2024

Had my AC diagnosed on Thu/Fri. They recharged the system, injected dye, gave it back to me and told me to return in 2 weeks. Not sure why they returned it to me because the ac wa More

by QUINNS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Conicelli Toyota of Springfield responded

We appreciate the feedback after your recent service visit to our dealership service center. Your business is important to us and we do strive to make each and every customer satisfied with the work we provide. If there is anything more, please don't hesitate to reach out to one of our Conicelli Toyota of Springfield managers. Paula DiGiacomo, Customer Relations

April 04, 2024

Thank god you have someone like her working very helpful and great explaining to us A plus More

by AVVASILIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and your business. We appreciate it. Paula d., Customer Relations

April 03, 2024

I went for my state inspection. Service department was efficient. Everyone was friendly and helpful. More

by KIMMYCON516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and your business. We appreciate it. Paula d., Customer Relations

April 03, 2024

The people at the service area were rude, and after they finished with my car’s maintenance, they just brought me the receipt and they did not explain to me what they did exactly to my car. They simply hand More

by kleanthiqy
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Cincotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent experience with our Toyota Service Center. I shared your concerns with our service manager Jack DePre. If you can send me your contact phone# I'll be happy to pass it on to Jack and ask him to reach out to you. Paula d., Customer Relations, pdigiacomo@conicelli.com

April 03, 2024

Conicelli toyota of Springfield was Efficient and accomodating. Customer services was fantastic. I Highly recommend. More

by JESSICAFENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Apr 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield to maintain your vehicle. We appreciate your business. Paula d., Customer Relations

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